Order Entry Administrator

Element Materials Technology; Cockeysville (MD); On-site; USD 33,000 - 43,000; Full time

Job summary

Element Materials Technology in Maryland is seeking an Order Entry Administrator to handle order entry of incoming test requests and perform related tasks under the Office Manager. You will review client POs for compliance, convert POs into active projects in the system, coordinate shipments, and serve as a primary liaison for account creation and maintenance.

The role requires a high school diploma, 3+ years of office administration and customer service experience, and proficiency with

Qualifications

• High school diploma required and at least 3 years of office administration and customer service experience.
• Proficiency with Microsoft Office and D365 is preferred.
• Strong communication skills and excellent written and verbal abilities are essential.
• Ability to lift and move up to 35 lbs as part of an administrative role.

Responsibilities

• Receive and process incoming shipments and inquiries.
• Review customer POs for accuracy and compliance with project requirements.
• Convert POs into active projects in the company system.
• Coordinate project release and communicate requirements to managers.

Skills

Customer service

Communication

Attention to detail

Office administration

Physical stamina

Education

High school diploma

Tools

Microsoft Office

D365

Job description

Overview

Element has an opportunity for an Order Entry Administrator to perform order entry of incoming test requests and other scheduled tasks under direction of Office Manager or detailed procedures. Perform technical review of client PO’s to ensure compliance.

Salary: $24- $31.25/hr DOE

Responsibilities

• Received and process all incoming shipments
• Reviewed customer purchase orders (POs) for accuracy and compliance with company and project requirements
• Convert customer POs into active projects within the company system
• Coordinate project release and communicate project requirements to department managers
• Process revised purchase orders (POs) for work in progress, updating system records and notifying appropriate department managers of changes
• Collaborated with internal staff to resolve project-related issues and ensure timely completion
• Managed order book administration, including routine customer follow-up and status updates
• Served as the primary customer liaison for account creation, maintenance, and general account inquiries
• Coordinated outgoing shipments of customer samples, ensuring timely and accurate delivery
• Greeting visitors, vendors, and delivery personnel while maintaining a professional front office environment
• Process customer payments
• Performed a variety of administrative tasks to support daily business operations and management needs
• Organized and maintained filing systems for completed projects

Skills / Qualifications

• To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Candidates must possess a high school diploma (or equivalent) and have a minimum of three (3) years of office administration and customer service experience.
• Familiarity with Microsoft Office / D365
• Excellent communication skills
• Excellent attention to detail and strong written communication
• Adaptable and flexible in approach
• Ability to lift and move up to 35lbs

This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Office of Defense Trade Controls, or other applicable government agency.

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.