Order & Customer Care Specialist

EmergencyMD; Tulsa (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Annual Bonus Program

$350 Annual Wellness Credit

401k with match up to 5%

5 days of paid sick leave annually

15 days PTO annually

Job summary

EmergencyMD is looking for a dedicated Customer Service Representative in Tulsa, Oklahoma, to provide exceptional support to our customers. In this role, you will assist with order management, resolve inquiries, and ensure smooth operations within the company.

The ideal candidate should possess strong communication skills, proficiency in MS Office, and a detail-oriented approach. You will also coordinate with departments to overlook the order fulfillment process and maintain organized customer documentation.

Qualifications

• Previous experience in a customer service role or related field preferred.
• Ability to multitask and prioritize effectively.
• Natural technical aptitude.

Responsibilities

• Accurately input customer orders into the system.
• Coordinate with various departments to ensure timely order fulfillment.
• Monitor order status and provide updates to customers as needed.

Skills

Strong communication skills

Excellent organizational skills

Proficiency in MS Office Suite

Detail-oriented

Tools

CRM software

Inventory management systems

Job description

EmergencyMD is looking for a dedicated Customer Service Representative in Tulsa, Oklahoma, to provide exceptional support to our customers. In this role, you will assist with order management, resolve inquiries, and ensure smooth operations within the company.

The ideal candidate should possess strong communication skills, proficiency in MS Office, and a detail-oriented approach. You will also coordinate with departments to overlook the order fulfillment process and maintain organized customer documentation.