Customer Support & Order Specialist (Temp)

EmergencyMD; Irvine (CA); On-site; USD 35,000 - 45,000; Part time

Job summary

EmergencyMD is seeking a Customer Service Representative in Irvine, California. The role involves supporting customers with inquiries, processing orders, and providing top-notch service.

The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

This temporary position requires proficiency in Microsoft Excel and Word, and previous customer service experience is preferred.

Qualifications

• Ability to calculate discounts, commissions, and percentages.
• Strong organisational skills to manage multiple tasks.
• Previous customer service experience preferred.

Responsibilities

• Answer incoming calls and direct them appropriately.
• Assist customers with questions and product availability.
• Process customer orders accurately and efficiently.
• Respond to customer emails in a timely manner.
• Conduct daily follow-ups with customers.
• Check inventory availability and product pricing.

Skills

Customer service skills

Communication skills

Multitasking abilities

Attention to detail

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Job description

EmergencyMD is seeking a Customer Service Representative in Irvine, California. The role involves supporting customers with inquiries, processing orders, and providing top-notch service.

The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

This temporary position requires proficiency in Microsoft Excel and Word, and previous customer service experience is preferred.