Order And Data Entry Rep

Rust-Oleum; Vernon Hills (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, life, disability and

Business travel insurance

Flexible spending accounts

Stock purchases

Vacation/sick days/ parental leave

401(k) after 3 months

Pension plan after 5 years

9 paid holidays and 1 floating holiday

Three weeks of vacation annually

Job summary

Rust-Oleum is seeking an Order and Data Entry Rep in Vernon Hills, IL to review, verify and enter customer and sales rep orders into the SAP system with speed and accuracy.

You will confirm customer details, check pricing, and communicate with pricing and CS teams to resolve discrepancies. The role requires 10-key by touch, attention to detail and teamwork.

This full-time position offers a Monday–Friday schedule, competitive hourly pay, and a comprehensive benefits package after probation.

Qualifications

• 10-key by touch is required.
• Prior order entry / customer service experience.
• Basic Excel and Word; SAP a plus.
• Strong attention to detail and accuracy.
• Ability to prioritize workload and work with urgency.
• Effective written and verbal communication skills.
• Must be a good team player.

Responsibilities

• Identify appropriate customer account number before entering orders.
• Enter manual orders into SAP within 24 hours of receipt.
• Respond to requests identifying discrepancies or problems related to orders.
• Provide pricing or CS documents needed for correction.
• Note corrections clearly for pricing team or CS rep.
• Verify customer name, address, and billing information; confirm product numbers and specs.
• Check inventory records for availability of items.
• Review orders for completeness and forward incomplete orders for processing.
• Respond to customer complaints.

Skills

Attention to detail

Communication skills

Team player

Prioritization

Urgency-driven

Tools

SAP

Excel

Word

Job description

JOB DESCRIPTION

Job Title: Order and Data Entry Rep

Location: Vernon Hills, IL

Department: Customer Service

Reports To: Supervisor, Customer Service

Weekly Schedule: Monday-Friday 8:00am - 4:30pm

JOB PURPOSE:

As our Order and Data Entry Rep, you'll be reviewing, verifying and entering our customers and our sales representatives orders into the system in a timely and accurate manner.You'll need strong attention to detail to catch errors and discrepancies when processing sales orders.Communicate with various departments ensure on-time deliveries..

RESPONSIBILITIES

• Identify appropriate customer account number prior to manually entering customer purchase order.
• Enter manual orders into SAP system within 24 hours of receipt.
• Respond to requests: identifying discrepancies or problems related to orders.
• Provide appropriate pricing or customer service rep documents needed for correction.
• Provide clear and concise notes within the order with corrections needed by pricing team or CS Rep
• Confirm customers' name, address, and billing information are correct.Verify product numbers and specifications of items to be purchased, and enter this information on order documents.
• Check inventory records to determine the availability of requested merchandise.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• Receive and respond to customer complaints.

REQUIREMENTS

• 10-Key experience by touch
• Prior order entry/customer service experience
• Basic understanding of Excel and Word.SAP a plus
• Strong attention to detail
• Ability to prioritize workload and handle work with a sense of urgency
• Effective written and verbal communication skills
• Must be able to work well with others/good team player

Pay: $21 - $23/hr

From big benefits to small, we take care of our associates!

After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.We also offer a 401(k) plan after three months of employment.Associates are vested in the RPM Pension plan after completing five years of service.Rust-Oleum offers 9 paid holidays and one floating holiday per year.

You are also eligible to earn three weeks of vacation on an annualized basis.

Rust-Oleum is an equal opportunity employer.Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class