Order Accuracy Specialist (Construction & Measurements)

Pella Windows & Doors of Houston; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Pella Products of Houston is seeking an Order Verifier to review and verify customer orders for accuracy before manufacturing and installation. This hourly, nonexempt role combines order review, field-measurement knowledge, material-ordering experience, documentation, and cross-functional coordination to reduce errors and customer dissatisfaction.

The role follows established procedures and does not have supervisory responsibility, with opportunities to work with Sales, Project Coordination,

Qualifications

• High school diploma or GED.
• Experience in construction or remodeling is preferred.
• Experience taking, reviewing, or confirming measurements.
• Proficient with Microsoft Outlook, Excel, Word, and PowerPoint.
• Experience with a CRM or order-tracking system.
• Strong attention to detail and ability to meet deadlines.
• Clear written and verbal communication skills.
• Strong organizational and time-management skills.

Responsibilities

• Review orders to verify product specifications, dimensions, options, finishes, hardware, and installation requirements.
• Confirm field measurements, jobsite details, and support order documentation before release.
• Identify potential concerns in measurements, installation, or materials.
• Prepare or coordinate material orders and ensure alignment with approved scope.
• Identify discrepancies and communicate Corrections to Sales, Project Coordination, Installation, or Operations.
• Ensure orders align with contracts, change orders, and company standards.
• Document verification activity in order systems, CRM, and internal tracking tools.
• Use Outlook, Excel, Word, and PowerPoint to communicate and report.
• Review project measurements with platforms like Hover or EagleView when applicable.
• Collaborate with Sales, Project Coordination, Installation, and Operations for smooth handoffs.
• Respond to order-related questions in a timely, professional manner.
• Perform other related administrative duties as assigned.

Skills

Attention to detail

Order verification

Measurement review

Microsoft Office

CRM systems

Communication skills

Time management

Education

High school diploma

Some college coursework

Tools

Hover

EagleView

Outlook

Excel

Word

PowerPoint

Job description

Pella Products of Houston is seeking an Order Verifier to review and verify customer orders for accuracy before manufacturing and installation. This hourly, nonexempt role combines order review, field-measurement knowledge, material-ordering experience, documentation, and cross-functional coordination to reduce errors and customer dissatisfaction.

The role follows established procedures and does not have supervisory responsibility, with opportunities to work with Sales, Project Coordination,