In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:
- Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
- Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
- Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
- Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
- Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
- Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer
Your contribution to the team:
- Expertise in ERP systems, architecture, and advanced customization techniques
- Ability to design complex integration solutions and guide large-scale data migrations
- Proactive problem-solving to streamline complex requirements
- A strategic mindset to align technical solutions with business goals and market trends.
- Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
- Sector specific expertise for high quality project delivery
Required Skill and Experience
- Experience in Oracle CPQ Cloud technology.
- Expertise in Oracle Subscription Management Cloud and Oracle CPQ Cloud including subscription lifecycle, pricing, product configuration, commerce, approvals, and integrations.
- Experience in Solution Architecture, implementations, Application Management Services (AMS), production support, and continuous improvement initiatives.
- Understanding of end-to-end Lead-to-Quote, Quote-to-Order, Subscription-to-Renewal, and Service business processes.
- Experience integrating Oracle CX applications with Oracle ERP Cloud and third-party systems using APIs, Web Services, OIC, and integration frameworks.
- Experience managing production incidents, service requests, root cause analysis, defect prevention, and release management.
- Experience in solution governance, architecture reviews, AI-driven innovations, technical leadership, and stakeholder management.
Preferred Skill and Experience
- Experience with Oracle Sales Cloud and Oracle Fusion Service Cloud.
- Ability to build strong business partner interactions with client stakeholders.
- Ability to perform the role of a Solution & AMS Architect and work with offshore teams on support and project deliverables.
- Experience with implementations and leading AMS engagements for enterprise-scale Oracle CX implementations.
- Experience managing global support teams, governance forums, SLA/KPI management, and continuous service improvement programs.
- Experience with enhancement projects, application modernization initiatives, and multi-country/multi-business line rollouts.
- Experience identifying opportunities for AI adoption, hyper-automation, support optimization, and operational excellence.
- Good analytical, communication, stakeholder management, and presentation skills.
- Ability to build strong business partner interactions with client stakeholders and executive leadership.
- Experience and desire to work in a global delivery environment.
EEO/About Us
Along with competitive pay, as a full-time employee you are also eligible for the following benefits:
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level