Oracle RightNow, CRM ,, PHP )GC-EAD,GC,USC)

Sonsoft Inc; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

A software development company in New York is looking for an Oracle RightNow developer with expertise in PHP, HTML, CSS, and Shell Scripting. The ideal candidate will have strong client-handling skills and extensive experience in CRM and cloud implementations. This is a full-time position, open to U.S. Citizens and Green Card holders only. Candidates with a passion for software development and a proven track record in complex UI customization and integrations are encouraged to apply.

Qualifications

• 5+ years in RightNow including the latest release.
• At least 11 years of IT experience.
• 2+ years in PHP, HTML, CSS, Shell Scripting.
• Add‑In Development using RightNow Desktop Add‑in framework
• Widget design
• Ability to configure the Oracle RightNow application
• Able to write and execute ROQL queries
• CRUD operations using Connect web services
• Should have worked on integration between different systems – CTI, Portal integration, SMS
• Strong CRM Domain Knowledge, with special focus on Service Domain
• Experience and expertise in Cloud Implementation
• Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation
• Language interfaces/ deployment in multi country setups

Skills

RightNow

PHP

HTML

CSS

Shell Scripting

Integration (Batch, Real-time)

Client handling

CRM Domain Knowledge

Cloud Implementation

CRM domain knowledge

Cloud implementation

Documentation

Client handling

Education

Bachelor’s degree or foreign equivalent

11+ years IT experience

Tools

RightNow Desktop Add-in framework

SOAP

XML

Web services

ROQL

Job description

Oracle RightNow, CRM ,, PHP )GC-EAD,GC,USC

• Full-time

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Preferred

• 5+ years in RightNow (including the latest release)
• 2+ years in PHP, HTML, CSS, Shell Scripting
• 4+ years in Integration (Batch, Real-time – SOAP, XML, Web Services, etc.)
• Add‑In Development using RightNow Desktop Add‑in framework
• Widget design
• Ability to configure the Oracle RightNow application
• Able to write and execute ROQL queries
• CRUD operations using Connect web services
• Should have worked on integration between different systems – CTI, Portal integration, SMS
• Should have strong functional skills
• Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage
• Excellent Client handling skills
• Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration
• Strong CRM Domain Knowledge, with special focus on Service Domain
• Experience and expertise in Cloud Implementation
• Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation
• Language interfaces/ deployment in multi country setups

Qualifications Basic

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with IT.

Note:-

This is a Full-Time & Permanent job opportunity for you.

Only US Citizen , Green Card Holder , GC-EAD , H4-EAD & L2-EAD can apply.

No OPT-EAD, H1B & TN candidates please.

Please mention your Visa Status in your email or resume.