Oracle HCM & Enterprise Apps Engineer - Tier 2 Support

Talent Groups; Fort Myers (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Talent Groups in Fort Myers, FL, seeks an Enterprise Support Specialist II to provide Tier 2 support for Oracle Fusion, Oracle Cloud WMS, and related platforms. You will troubleshoot issues, support integrations, and ensure system performance and reliability.

The ideal candidate has 3–5 years of enterprise applications experience (or 5–7 years if no degree) plus strong SQL, REST APIs, and cross-functional collaboration skills. This onsite role emphasizes mentorship and continuous improvement.

Qualifications

• Experience with Oracle ERP/SCM/HCM or similar platforms.
• 3–5 years of experience supporting enterprise applications OR 5–7 years in lieu of degree.
• Proficiency with SQL and REST APIs for integrations.

Responsibilities

• Provide Tier 2 support for enterprise systems, including troubleshooting, issue resolution, and escalation.
• Monitor system performance and ensure operational reliability.
• Support system functionality across Oracle Fusion, WMS, and related platforms.
• Collaborate with cross-functional teams to resolve complex issues.
• Mentor and share knowledge to improve operations.

Skills

SQL

REST APIs

Analytical thinking

Communication

Time management

Cross-functional teamwork

Mentorship

Problem solving

Enterprise apps

Business processes

Education

Bachelor’s degree in Computer Information Systems, IT, CS, or related field

Tools

Oracle Fusion

Oracle Cloud WMS

Job description

Talent Groups in Fort Myers, FL, seeks an Enterprise Support Specialist II to provide Tier 2 support for Oracle Fusion, Oracle Cloud WMS, and related platforms. You will troubleshoot issues, support integrations, and ensure system performance and reliability.

The ideal candidate has 3–5 years of enterprise applications experience (or 5–7 years if no degree) plus strong SQL, REST APIs, and cross-functional collaboration skills. This onsite role emphasizes mentorship and continuous improvement.