Oracle Field Service Technical Designer

Accenture; Overland Park (KS); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture is seeking a transformation-focused Oracle OFS Consultant to modernize field service operations for utilities clients. You will combine hands-on OFS configuration with strong consulting and scrum delivery skills, partnering across business, technology, client, product, testing, training, and offshore teams to deliver scalable solutions.

The role emphasizes translating operational needs into practical OFS configurations, driving adoption, and improving workforce productivity and

Qualifications

• Minimum of 3 years of working on Oracle Field Service Cloud solution application.
• Minimum 3 years of work experience working as a Technical Designer on an Oracle Field Service Cloud implementation.
• Minimum 3 years of work experience with Configuration Tools components and Java / Groovy.
• Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.
• Experience collaborating across cross-functional business, technology, integration, testing, training, client, and offshore teams.
• Bachelor's Degree or equivalent (6 years) work experience; If an Associate's Degree, 3 years of work experience is required.

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Skills

Oracle Field Service Cloud

Technical Designer

Java / Groovy

Field service operations

Cross-functional collaboration

Agile / Scrum

Education

Bachelor's Degree or equivalent (6 years) work experience

Job description

We Are:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 500,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at http://www.accenture.com/.

You Are:

A transformation-focused Oracle OFS Consultant who helps utilities clients modernize field service operations and deliver measurable business value. You combine hands-on Oracle Field Service experience with strong consulting, communication, and scrum delivery skills. You are comfortable partnering across business, technology, client, product, testing, training, and offshore teams to align priorities, solve complex problems, and guide users through new ways of working. You bring practical knowledge of OFS configuration and adoption, and you know how to translate operational needs into scalable solutions that improve workforce productivity, customer experience, and service execution.

The Work:

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.




• Review and understand the acceptance criteria and solution design provided in the Features.




• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.




• Walk through technical design documents with the Developers.




• Communicate technical solution and progress to different cross-functional teams.




• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.




• Analyze and triage defects to recommend fixes.




• Define unit test cases that cover important business scenarios.




• Configure and extend Oracle Utilities products to meet requirements.




• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.




• Lead and coach Developers in the team by imparting knowledge and managing their performance.




• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.




• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

What You Need:

• Minimum of 3 years of working on Oracle Field Service Cloud solution application.




• Minimum 3 years of work experience working as a Technical Designer on an Oracle Field Service Cloud implementation.




• Minimum 3 years of work experience with Configuration Tools components and Java / Groovy.




• Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.




• Experience collaborating across cross-functional business, technology, integration, testing, training, client, and offshore teams.




• Bachelor's Degree or equivalent (6 years) work experience. If an Associate's Degree, 3 years of work experience is required.

Bonus Points If:

• You have experience with Oracle Fusion Field Service, or broader Oracle Utilities application ecosystem.




• You have a Scrum Master, SAFe, Agile, or Oracle certification.




• You have experience in utilities operations, field workforce optimization, dispatch, scheduling, routing, mobile workforce, or capacity management.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/08/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $70,350 to $196,000Colorado $63,800 to $169,300Connecticut $63,800 to $169,300District of Columbia $68,000 to $180,300Illinois $59,100 to $169,300Maine $54,400 to $144,300Maryland $63,800 to $169,300Massachusetts $63,800 to $180,300Minnesota $63,800 to $169,300New York $66,300 to $196,000New Jersey $68,000 to $196,000Ohio $59,100 to $156,800Virginia $59,100 to $180,300Washington $80,200 to $180,300

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