Oracle Field Service Cloud Lead - ERP & CX Expert

Infosys Limited; Dallas, Northern (TX, KY); Hybrid; USD 102,000 - 164,000; Full time

Benefits offered by this job

Long‑term Disability

Health Reimbursement Accounts

401(k) plan

Job summary

Infosys Limited is seeking a Package Project Lead 2 to drive Oracle Field Service Cloud (OFSC) based ERP initiatives and large-scale service projects in Dallas. You will align project scope with client goals, manage cross-functional teams, and optimize delivery economics.

You will engage with mid- to senior-level client stakeholders, lead planning, budgeting, and staffing, and guide teams through project lifecycles while ensuring quality and risk mitigation.

Qualifications

• Experience in Oracle CX Cloud including Oracle Field Service Cloud (OFSC).
• Experience in Architecture/Design, including solution design.
• Hands-on OFSC Core Configuration, integration with upstream/downstream systems.

Responsibilities

• Define project objectives and scope aligned with business goals.
• Coordinate sprint planning with technical teams and stakeholders.
• Evaluate deliverables and drive adoption of new methodologies.

Skills

Oracle CX Cloud

OFSC Core Config

Work Order Management

Routing & Capacity

ERP Integrations

Field Service Cloud

Project Leadership

Agile Kanban

Stakeholder Management

Education

Bachelor's degree

Tools

Oracle Field Service Cloud

Solution Design

Job description

Infosys Limited is seeking a Package Project Lead 2 to drive Oracle Field Service Cloud (OFSC) based ERP initiatives and large-scale service projects in Dallas. You will align project scope with client goals, manage cross-functional teams, and optimize delivery economics.

You will engage with mid- to senior-level client stakeholders, lead planning, budgeting, and staffing, and guide teams through project lifecycles while ensuring quality and risk mitigation.