Oracle CX Fusion Service Cloud Project Lead

Infosys; Hartford (CT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimb.

Insurance (Accident, Critical Illness,

Job summary

Infosys in Hartford, CT seeks a Package Project Lead 1 to drive Oracle Cloud implementations and integrations. You will coordinate cross-functional teams, manage timelines, and ensure delivery against client requirements.

This role requires hands-on Oracle Cloud experience, strong stakeholder communication, and the ability to balance scope, cost, and schedule across the full project lifecycle. Relocation may be required.

Qualifications

• Experience with Oracle CX Cloud including Fusion Service Cloud and Digital Customer Service.
• Experience with Oracle Engagement Cloud and service logistics/oracle order/inventory management.
• Experience across full project lifecycle and hands-on Oracle Cloud configuration.
• Ability to lead cross-functional teams and manage client stakeholders.

Responsibilities

• Develop project timelines and manage resources to ensure timely completion.
• Coordinate between technical teams and client stakeholders via meetings, sprints, and phases.
• Support development, integration, and customization of Oracle Cloud solutions.
• Monitor deliverables across all phases to meet quality benchmarks.

Skills

Oracle CX Cloud

Fusion Service Cloud

Digital Customer Service

Oracle Engagement Cloud

Webservices integration

Groovy Scripting

Visual Builder

Data Migration

Cross-functional collaboration

Project management

Education

Bachelor’s degree

Tools

Application and Page Composer

Groovy Scripting

Redwood UX

Visual Builder

Data Migration

Job description

Infosys in Hartford, CT seeks a Package Project Lead 1 to drive Oracle Cloud implementations and integrations. You will coordinate cross-functional teams, manage timelines, and ensure delivery against client requirements.

This role requires hands-on Oracle Cloud experience, strong stakeholder communication, and the ability to balance scope, cost, and schedule across the full project lifecycle. Relocation may be required.