ORACLE - BUSINESS ANALYST

Town of Cary; Cary (NC); On-site; USD 85,000 - 97,000; Full time

Job summary

The Town of Cary is seeking an Oracle - Business Analyst to join its technology team in Cary, NC. This role focuses on translating complex business requirements into practical solutions and coordinating across departments to implement new systems and integrations.

You will map business processes, perform data analysis, develop requirements and product specifications, manage project plans and budgets, and collaborate with vendors. A strong background in Oracle Fusion Cloud and BI is preferred.

Qualifications

• Bachelor's degree in business, computer science or related field.
• At least two years of experience managing projects and complex software applications.
• Experience with client service and web-based applications.

Responsibilities

• Analyzes and maps business practices to suggest technology and process improvements.
• Develops complex data analysis using BI tools to streamline processes and measure KPIs.
• Develops comprehensive business requirements and product specifications.
• Manages project plans, budgets, schedules and resources; tracks progress.
• Researches hardware/software and makes recommendations.

Skills

System analysis

Tech hardware

Enterprise apps

Oracle Fusion Cloud

Salesforce

Microsoft Office

Relational databases

Project management

Education

Bachelor's degree

Tools

NaviLine/AS400

ServiceNow

Oracle Fusion Cloud

Job description

This position is accepting applications and interviewing on a rolling basis and may close at any time.

We’re looking for an Oracle - Business Analyst to join our team. This opportunity is well suited for a technology professional who thrives in a dynamic environment, enjoys working across diverse initiatives, and can translate complex requirements into practical, sustainable solutions. You’ll have the opportunity to work with a broad range of technologies, collaborate with stakeholders across the organization, and develop solutions that support the organization’s evolving needs.

The Oracle - Business Analyst performs complex professional work involving business requirements analysis, project management, technology acquisition, implementation of new technologies, technical consultation, and the design and preparation of system integrations. The position requires the ability to develop creative, complex business solutions within potentially limited timeframes, while balancing organizational needs, technical considerations, and operational priorities.

Typical Tasks

• Analyzes and maps business practices to suggest technology and process improvements to enhance efficiency, improve workflows and/or solve problems. Interviews Town staff to determine business technology needs;
• Develops complex data analysis through the use of analytical business intelligence tools to streamline existing processes, identify inefficiencies and measure key performance indicators;
• Develops comprehensive business requirements and product specifications;
• Initiates and assists with related projects; creates and manages project plans, budgets, spending plans and schedules. Tracks and reports progress against project goals, budgets and milestones; identifies and directs team members; determines required resources to execute projects;
• Researches hardware and software products and makes recommendations;
• Authors and reviews Requests for Proposal (RFPs) for the acquisition of new systems or services; analyzes RFP responses and works with project teams to recommend bid awards; coordinates demonstrations and site visits as required for making well-informed decisions;
• Assists in monitoring and reviewing vendor contracts to ensure the fulfillment of contract deliverables; coordinates vendor visits,
• Collaborates with Town staff and vendors to ensure that the new systems are properly configured and legacy data is successfully migrated; serves as a liaison between vendors and staff;
• Assists in the planning and execution of routine maintenance, updates and upgrades to applications as necessary; coordinates regression testing and end user testing activities;
• Coordinates the review and assessment of new project features and enhancements, working with business and technical teams to identify new features and develop an implementation and adoption plan for the selected features;
• Provides assistance to users to ensure that technologies are used properly and to their potential; leads or coordinates training sessions as required;
• Develops technical knowledge through training on new and existing systems to ensure that technical staff can maintain and troubleshoot the system;
• Provides business systems support in response to user and citizen input;
• Assesses user data requirements and assists users in the creation of specialized reports using a variety of software tools and platforms;
• Assesses the Town’s technology inventory to determine where system integration or existing solutions can fulfill technology needs;
• Works with outside agencies and municipalities to increase knowledge and share information as needed to provide the best possible solutions to end users;
• Researches questions and investigates errors and problems; tracks issues and follows up with affected staff;
• Performs other job-related tasks as required.

Knowledge, Skills And Abilities

Thorough knowledge of:

• Modern techniques in system analysis and design in an environment of multiple systems including multi-user networking and communications;
• Computer equipment and other technology hardware;
• Enterprise applications including but not limited to Oracle Fusion Cloud, Oracle Utilities Cloud, NaviLine, Salesforce, Box;
• Desktop business applications, particularly Microsoft applications;
• Relational databases and database queries;
• Project management techniques and best practices;

General knowledge of:

• Townwide business operations;
• Business intelligence techniques and best practices;
• Ability to establish and maintain effective working relationships with others;
• Ability to follow oral and written instructions;
• Ability to interview users and translate needs to application solutions;
• Ability to solve problems;
• Ability to manage several projects at the same time;
• Ability to prepare technical reports and manuals.

Minimum And Preferred Qualifications

Requires any combination of education and experience equivalent to graduation from a four-year college or university with a bachelor’s degree in business, computer science or related field, and at least two (2) years of experience managing projects and complex software applications including client service and web based applications.

Preferred Qualifications

• Oracle Fusion Cloud applications (ERP/HCM/SCM)
• ServiceNow
• NaviLine / AS400

Certifications Preferred

• Project Management Professional (PMP) certification
• Six Sigma certification
• Oracle certifications: Oracle Fusion Cloud Applications Process essentials (ERP and/or SCM), Oracle Applications Implementation Professional (Financials, Procurement), or currently available equivalents

Physical Requirements

Most of the work in this class is sedentary. In addition to having the visual acuity necessary to view computer screens and handwritten and typewritten materials, an employee must be able to speak and hear. Operating a computer requires some physical dexterity in the hands.

Special Requirements

• Requires possession of a valid driver’s license with an acceptable driving record.
• Requires drug testing and background check (which may include criminal history check, NC State Bureau of Investigation (SBI) finger printing, motor vehicle records check, education verification and credit history review) and satisfactory reference checks prior to employment.
• Must be eligible for and able to maintain Criminal Justice Information Services (CJIS) access and certification.
• This is a full-time, on-site position.

Work Authorization

This position is not eligible for visa or immigration sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future.

Equal Employment Opportunity Statement

Cary ensures equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation, marital status, veteran status, or genetic information.

Regular Full-Time Employees

Cary is pleased to provide excellent, competitive, and comprehensive benefits to serve the needs of our employees and their families.

Because Cary believes that employees are one of our most important resources, significant dollars (averaging about 40% of annual salary per employee) are spent each year on employee benefits.

All regular full-time employees of Cary are eligible, and benefits coverage for new employees and family members is effective upon an employee's hire date.

Anticipated Hiring Range: $85,000 to $97,000