Software Development & GIS Manager

City of Concord; Concord (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

City of Concord is seeking a high-level IT leader to oversee enterprise applications, software development, databases, and GIS. The role coordinates with departments to ensure architecture, security, and performance align with City goals.

The incumbent directs ERP and Workday environments, leads technical staff, and guides modernization while ensuring governance, compliance, and efficient operations across City services.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• Five years of relevant supervisory IT experience.
• Experience with enterprise applications, GIS, and ERP systems.
• Drive record acceptable per city policy.

Responsibilities

• Lead and manage enterprise applications, software development, and GIS across City departments.
• Oversee ERP Workday environment and related business systems.
• Coordinate database, data integration, and security across platforms.
• Provide governance for GIS operations and system integrations.
• Supervise Application Developers and Business Systems Analysts.

Skills

Supervising

Technical analysis

Database management

Business systems analysis

Project planning

Communication

Collaboration

Prioritization

Time management

Education

Bachelor’s degree in Computer Science or related field

Job description

The purpose of this position is to lead and manage the City’s enterprise applications, software development, , business systems, databases, and Geographic Information Systems (GIS) functions. The position oversees system development, implementation, integration, and support while providing leadership to technical staff and coordinating GIS operations across City departments.

Essential Duties And Responsibilities

• Provides leadership and management for the City’s enterprise application development, business systems, database, and Geographic Information Systems (GIS) functions.
• Manages the development, implementation, integration, administration, maintenance, troubleshooting, and support of enterprise applications and related technology platforms.
• Oversees the administration, support, enhancement, integration, and continued development of the City’s Workday Enterprise Resource Planning (ERP) environment and related business systems.
• Oversees Structured Query Language (SQL) database systems supporting City applications and operations, including database design, integration, performance, availability, security, maintenance, and support.
• Provides leadership, coordination, and governance for the City’s enterprise GIS environment and GIS teams operating across multiple City departments.
• Oversees the City’s enterprise GIS platform, applications, services, integrations, and data resources to support departmental and enterprise business requirements.
• Applies knowledge of software architecture and development practices to manage the design, development, testing, debugging, implementation, integration, documentation, and maintenance of software applications and related systems.
• Evaluates existing software architecture and application environments and directs enhancements, integrations, modernization efforts, and other improvements necessary to meet operational requirements.
• Manages Application Developers and Business Systems Analysts, including senior-level positions, and coordinates work priorities, projects, system support, and application development activities.
• Works with City departments and business system owners to identify requirements, analyze business processes, establish priorities, and develop technology solutions that support City operations.
• Provides oversight for integrations and data exchanges between enterprise applications, databases, GIS systems, vendor-hosted platforms, and other City technology environments.
• Establishes and maintains standards for application development, database management, GIS, system documentation, testing, change management, deployment, and operational support.
• Coordinates application upgrades, implementations, system changes, testing, deployment, and production support to ensure appropriate operational planning and minimize disruption to City operations.
• Participates in technology planning, project management, procurement, contract review, vendor management, and evaluation of software and technology solutions within assigned areas of responsibility.
• Works with Information Technology leadership and technical teams to ensure applications, databases, integrations, and GIS environments comply with applicable cybersecurity, access control, data protection, business continuity, and technology governance requirements.
• Supervises personnel by prioritizing and assigning work, conducting performance evaluations, ensuring adequate staff training and development, ensuring compliance with operational standards and policies and procedures, maintaining a safe work environment, and making hiring, termination, and disciplinary recommendations.

Supplemental Functions

• Performs other similar duties and projects as required.

Job Specifications and Qualifications

• Enterprise application architecture and management
• Software development fundamentals, architecture, design, debugging, documentation & testing
• Systems integration and application programming interfaces
• SQL database systems and data management
• Enterprise Resource Planning (ERP) systems and business applications
• Geographic Information Systems (GIS), enterprise GIS architecture, and GIS data management
• Systems analysis and business process improvement
• Application security, access control, and data protection principles
• Project and change management
• Vendor, contract, and technology solution management
• Department and City policies & procedures

Licensing And Certifications

• Valid North Carolina Driver’s License.

PLEASE NOTE: Applicants must meet the City’s criteria for an acceptable driving record.

Working Conditions / Physical Requirements

• Working Conditions / Physical Requirements:
• Positions in this class require: vision, hearing, fine dexterity, sitting, talking, standing, walking, lifting, carrying, reaching, handling, kneeling, crawling, pushing/pulling, climbing, foot controls, balancing, crouching, twisting.
• Sedentary Work: Exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.

Required Skills

• Supervising, coaching and evaluating technical personnel
• Technical issues analysis
• Database and Data Management
• Business Systems Analysis and Process Improvement
• Operational Planning and Decision-Making
• Analytical and Problem-Solving
• Excellent verbal and written communication
• Ability to explain technical issues to technical and nontechnical staff and customers
• Collaboration and Relationship Management
• Time and Priority Management
• Communication, interpersonal skills as applied to interaction with coworkers, supervisors, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Required Experience

• Bachelor’s Degree in Computer Science, Information Technology, Geographic Information Systems, Software Development, or other related field of study from an accredited college or university, with at least five (5) years of relevant and supervisory experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.