OR Surgery Scheduler/ Front Desk Representative New Methodist Keller ASC

Surgery Partners, Inc.; Keller (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Surgery Partners, Inc. is seeking an OR Surgery Scheduler/Front Desk Representative for our DeNovo center in Keller, TX.

The role involves scheduling 30–50 cases daily, coordinating with multiple physicians, and supporting the front desk team to ensure smooth patient flow and timely pre-op processes. Ideal candidates will have 2+ years of scheduling experience, familiarity with insurance verification, and strong computer skills.

Qualifications

• 2 years of previous experience scheduling appointments and/or surgeries.
• Experience with insurance verification processes and business office functions.
• Knowledge of clinic policies and procedures.

Responsibilities

• Counsel patients and schedule surgeries for multiple physicians.
• Schedule surgeries and coordinate with primary care physicians for pre-op clearances.
• Maintain relationships with physician offices and their staff.
• Complete all necessary paperwork for each procedure and pre-certifications.
• Provide back up support for the Front Office and handle miscellaneous duties.

Skills

Scheduling

Multi-tasking

Customer service

Communication

Data entry

Education

High School

Tools

Scheduling software

Microsoft Office

EMR/eHR systems

Job description

OR Surgery Scheduler/ Front Desk Representative

Accessibility Note:

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualifiedpeople or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [e-mail]

Imagine being part of a revolutionary movement in healthcare, where innovation meets collaboration and passion meets purpose. We're building a brand-new team from the ground up, and we're looking for professionals like you to join us on this exciting journey.

As a key member of our DeNovo center team, your responsibilities will include:

• Collaborating with a talented team to design and implement cutting-edge solutions that improve patient outcomes and reduce healthcare costs
• Contributing to a culture of continuous learning and improvement, where every voice matters and every idea counts
• Working together to achieve the Quadruple Aim: enhancing patient experience, improving population health, reducing costs, and advancing the well-being of healthcare providers

We are currently seeking:

GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. You will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

SUPERVISION RECEIVED: Office Manager/DON/Administrator

ESSENTIAL FUNCTIONS:

• Counseling patients and scheduling surgeries for multiple physicians.
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
• Maintain relationships with physician's offices through their staff.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Pre-certify any procedures on the schedule.
• Must be capable of multi-tasking and working with a diverse patient population.
• Provide back up support for the Front Office as needed.
• Other duties as needed.

EDUCATION/EXPERIENCE:

• High School
• 2 years of previous experience scheduling appointments and/or surgeries
• Experience with insurance, verification processes, and business office functions.

KNOWLEDGE:

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology and be familiar with scheduling software.

SKILLS:

• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Experience in a Surgical facility as a scheduler.
• Fast and accurate data entry.
• Ability to multi-task, manage time effectively, and deliver results.
• Strict attention to detail.
• Intermediate computer skills and knowledge of Microsoft Office.

ABILITIES:

• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.

  Equal Employment Opportunity & Work Force Diversity

  Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

  Equal Employment Opportunity & Work Force Diversity

  Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

  Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.