OR Optimization & Access Coordinator

Nemours-Children; Wilmington (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

Nemours Children's Health is seeking a Surgical Optimization Coordinator to join the Operating Room team and improve access to surgical care. The role schedules cases for Nemours and partner facilities, maximizes OR block time, and manages the surgical depot and divisional templates to streamline patient access and clinic flow.

The position requires an Associate’s degree (Bachelor’s preferred), 3–5 years of related experience, and completion of Epic curriculum within a year.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred but will consider equivalent years’ experience.
• Within 12 months of assuming position, complete required EPIC curriculum and pass the proctored exam.
• 3-5 years relevant work experience required.

Responsibilities

• Optimize divisional OR block time utilization by providing daily management of EPIC OpTime depot.
• Provide daily oversight of divisional clinical schedules and EPIC templates.
• Complete EPIC Revenue Cycle training and maintain proficiency in registration and scheduling.
• Schedule outpatient and telehealth appointments and coordinate changes with the Access Center.
• Triage calls from internal and external customers and ensure service excellence.

Education

Associate’s degree

Bachelor’s degree

Job description

Nemours Children's Health is seeking a Surgical Optimization Coordinator to join the Operating Room team and improve access to surgical care. The role schedules cases for Nemours and partner facilities, maximizes OR block time, and manages the surgical depot and divisional templates to streamline patient access and clinic flow.

The position requires an Associate’s degree (Bachelor’s preferred), 3–5 years of related experience, and completion of Epic curriculum within a year.