OR Analyst

UPS Supply Chain Solutions; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

UPS Supply Chain Solutions in Atlanta is seeking an Operations Research Analyst to design and implement advanced optimization models that drive performance improvements. Responsibilities include formulating mathematical models, collaborating with teams, and providing technical documentation.

The ideal candidate will have a Ph.D. in Operations Research or related field and experience with commercial optimization solvers. This permanent position offers an opportunity to work in a dynamic environment focused on innovation.

Qualifications

• Ph.D. in Operations Research or a closely related field.
• Experience in formulating and implementing mathematical optimization models.
• Familiarity with commercial optimization solvers such as Gurobi and/or CPLEX.

Responsibilities

• Develop optimization models and algorithms to solve operational problems.
• Translate business requirements into quantitative frameworks.
• Collaborate with teams to integrate models into enterprise systems.

Skills

Mathematical optimization models

Programming skills

Model validation

Technical documentation

Education

Ph.D. in Operations Research or related field

Tools

Gurobi

CPLEX

Job description

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Job Description

The Operations Research (OR) Analyst designs, develops, and deploys advanced optimization, mathematical programming, and analytics‑based decision support systems across the organization. This role involves formulating and implementing moderately complex models and algorithms—including linear and mixed‑integer optimization methods—to support large‑scale operational decision‑making. The OR Analyst develops, maintains, and enhances production‑grade analytical solutions that drive cost optimization, resource allocation, pricing, acquisitions, and performance improvement throughout UPS operations.

The position requires close collaboration with business stakeholders, software engineers, and data teams to translate complex operational challenges into scalable quantitative models and robust software solutions. The OR Analyst is responsible for model validation, computational performance tuning, technical documentation, and full lifecycle support of analytical products. This role may also provide technical leadership, mentoring, or management of supervisors within the department.

Responsibilities

• Formulate, develop, and implement mathematical optimization models, algorithms, and decision support tools to address business and operational problems

• Translate business requirements into quantitative modeling frameworks, including defining objectives, constraints, assumptions, and performance metrics

• Design, prototype, test, and deploy optimization‑based solutions within production environments

• Analyze, validate, and calibrate models to ensure accuracy, robustness, and alignment with business objectives

• Evaluate alternative modeling approaches and solution methods to improve performance, scalability, and solution quality

• Collaborate with software development, data engineering, and business teams to integrate optimization models into enterprise systems

• Interpret and communicate analytical results to technical and non‑technical stakeholders, providing actionable recommendations and insights

• Develop and maintain clear technical documentation for models, methodologies, and system implementations

• Monitor model performance in production and implement enhancements or corrections as business needs evolve

• Stay current with advances in operations research methodologies and apply appropriate techniques to UPS use cases

Required Qualifications

• Ph.D. in Operations Research or a closely related field

• Experience in formulating and implementing mathematical optimization models

• Familiarity with commercial optimization solvers such as Gurobi and/or CPLEX

• Proficiency in object‑oriented programming and development of production‑quality analytical software

• Ability to clearly document optimization models, assumptions, methodologies, and solution approaches

Preferred Qualifications

• Familiarity with advanced decomposition and solution techniques, including:

• Column generation

• Benders decomposition

• Dynamic programming

• Lagrangian relaxation

Grade: 20H

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.