OPWDD Policy Coordinator

QSAC; Melville (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Low-cost medical insurance

PTO 24 days

Retirement plan (403(b))

Pre-Tax commuter benefits

Paid training

Career advancement

Job summary

QSAC is seeking a Policy Coordinator with experience in regulatory compliance and policy development to support its programs serving individuals with developmental disabilities. The role translates OPWDD regulations into clear agency policies, staff training, and operational practices across QSAC locations.

The ideal candidate has hands-on experience with OPWDD regulations and policy development within an I/DD or human services organization.

Qualifications

• Bachelor’s Degree or substantial related experience.
• 3–5 years professional work experience.
• 1–2 years’ experience with adult developmental disabilities (preferred).
• Extensive knowledge of OPWDD Regulations and federal/state/local requirements.
• Experience writing and developing agency policy and conducting staff training.
• Excellent interpersonal, critical thinking, problem-solving and communication skills.
• Ability to work independently with minimal supervision.
• Must be proficient in Microsoft Word and Excel.
• Must be able to travel across QSAC sites (NYC and Long Island).

Responsibilities

• Develop QSAC policies and procedures in accordance with OPWDD regulations.
• Review OPWDD ADMs to ensure compliance with changing requirements.
• Develop training protocols and train staff across all QSAC locations.
• Maintain records of staff training for compliance.
• Conduct observations to ensure adherence to policies and laws.
• Schedule and take minutes for policy meetings.
• Review and maintain documentation and provide reports and recommendations.

Skills

Regulatory compliance

Policy development

Staff training

Interpersonal skills

Microsoft Word

Excel

Travel across sites

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

Job description

Salary range for this position is $70,000-$80,000.

JOB SUMMARY

QSAC is seeking a Policy Coordinator with experience in regulatory compliance and policy development to support the agency's programs serving individuals with intellectual and developmental disabilities. This is not a general administrative position. The role is responsible for interpreting OPWDD regulations and Administrative Directives (ADMs), developing and revising agency policies and procedures, and helping ensure organizational practices remain compliant with applicable regulatory requirements.

The ideal candidate has hands-on experience with OPWDD regulations, compliance, quality assurance, policy development, or a related function within an I/DD or human services organization. This position will work across departments and QSAC locations to translate regulatory requirements into clear agency policies, staff training, and operational practices.

RESPONSIBILITIES

• Complete required QSAC orientation.
• Ensure health, safety, and welfare of individuals.
• Maintain individual/family confidentiality.
• Attendance and punctuality is essential.
• Commitment to company values and adherence to policies.
• Develop QSAC policies and procedures in accordance with OPWDD regulations.
• Review OPWDD ADMs to ensure continued compliance with changing regulatory requirements.
• Develop training protocols and train staff on agency policies across all QSAC locations.
• Maintain records of staff training to ensure compliance.
• Conduct observations to ensure that all QSAC policies and all applicable Federal, State, and local laws and regulations are being adhered to.
• Interview staff to ensure understanding of QSAC policies and procedures and in-service staff as needed.
• Schedule quarterly and semi-annual departmental policy meetings to ensure policy standards are being met and effectively implemented.
• Take minutes for policy meetings.
• Review and maintain documentation and provide reports and recommendations to supervisors.
• Perform other duties as assigned by supervisors and/or senior management.

MINIMUM QUALIFICATIONS

Qualifications are subject to change in accordance with government regulations.

• Bachelor’s Degree and/or substantial related experience.
• 3-5 years professional work experience.
• 1-2 years’ experience in working with the adult developmental disabilities population (preferred not required).
• Extensive knowledge of OPWDD Regulations, as well as Federal, State, and local regulatory requirements.
• Knowledge and experience writing and developing Agency Policy as well as developing and conducting staff training.
• Excellent interpersonal, critical thinking, problem-solving and communications skills.
• Ability to work independently with minimal supervision.
• Must be proficient in Microsoft Word and Excel.
• Must be able to travel across QSAC sites in NYC and Long Island (NYS valid drivers license)

Benefits

QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.

• Competitive salary
• Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
• Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff)
• Generous Paid Time Off policy (for full time staff) Start with 24 days annually
• Group Life Insurance and Long Term Disability (for FT staff)
• Flexible Spending Accounts (for FT staff)
• Pre-Tax Commuter Benefits
• 403(b) Retirement with Employer Discretionary Match (for FT staff)
• Paid Training in the field of human services and ABA
• Opportunities for career advancement

Qualifications are subject to change in accordance with government regulations.

QSAC is an Equal Opportunity Employer (EOE).

Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.