Optometry Specialist: Contact Lens & Eyewear Leader

University of Alabama at Birmingham; University (FL); On-site; USD 28,000 - 44,000; Full time

Job summary

University of Alabama at Birmingham Eye Care seeks an OPTOMETRIC SPECIALIST to manage a high volume of contact lens and eyewear orders and to train optometry student interns. The role focuses on integrating contact lens and optical services into a single dispensing department and reports to the Optical Manager.

You will coordinate after-hours programs, oversee medically necessary lens cases, and handle insurance claims electronically. Onsite work with a day shift is planned.

Qualifications

• High School Diploma and three (3) years of related experience required.
• ABO, NCLE, or COA certification required or willingness to obtain within 1 year of hire.
• Experience with Microsoft Office programs and Electronic Health Records (EHR).

Responsibilities

• Oversee the full lifecycle of contact lens and eyewear orders and patient management; coordinate and execute specialized after-hours contact lens programs quarterly.
• Assist patients in selecting and ordering eyewear as the departments transition into a single unified unit.
• Manage a high volume of medically necessary contact lens cases, including processing and obtaining prior authorizations.
• Lead onboarding and clinical training of optometry student interns, including quarterly after-hours training sessions.
• Prepare, review, and submit optical and contact lens insurance claims electronically; post payments in the EHR system.
• Follow up with insurance payers on processed claims, denials, or incomplete claims; perform refund adjustments.
• Manage untimely filing and write-offs; ensure insurance contracts are up to date to minimize loss.
• Advise patients on insurance coverage, billing, and available lens options; provide fabrication and repairs of eyewear.
• Accurately document all patient activity and clinical interactions in the EHR; perform other duties as assigned.

Skills

Microsoft Office

Electronic Health Records

Medical terminology

Education

High School Diploma

ABO Certification

NCLE Certification

COA Certification

Job description

University of Alabama at Birmingham Eye Care seeks an OPTOMETRIC SPECIALIST to manage a high volume of contact lens and eyewear orders and to train optometry student interns. The role focuses on integrating contact lens and optical services into a single dispensing department and reports to the Optical Manager.

You will coordinate after-hours programs, oversee medically necessary lens cases, and handle insurance claims electronically. Onsite work with a day shift is planned.