Optometric Specialist & Eyewear Dispensing Lead

UAB Medicine; University (FL); On-site; USD 27,000 - 44,000; Full time

Job summary

UAB Eye Care is seeking an Optometric Specialist to manage a high volume of contact lens cases and the dispensing of eyewear. The role focuses on integrating contact lens and optical services into a unified department, reporting to the Optical Manager.

The position involves mentoring optometry student interns, handling insurance claims, and ensuring accurate documentation within the EHR system. Hours are Day/1st Shift with onsite work.

Qualifications

• High School Diploma and three (3) years of related experience required.
• ABO/NCLE/COA certifications or willingness to obtain within one year of hire date.
• Proficient with EHR and Microsoft Office programs.

Responsibilities

• Oversee the full lifecycle of contact lens and eyewear orders and patient management; coordinate after-hours contact lens programs quarterly.
• Perform daily activities of the dispensary and assist patients in eyewear selection and ordering.
• Manage a high volume of medically necessary contact lens cases and process prior authorizations.
• Lead onboarding and training of optometry student interns with quarterly after-hours sessions.
• Prepare, review, and submit optical and contact lens insurance claims; post payments in the EHR.
• Follow up with insurance payers on processed claims, denials, or incomplete claims; perform refund adjustments.
• Ensure insurance contracts are up to date in partnership with management and contracting.
• Advise patients on insurance coverage, billing, promotions, and lens options.
• Fabrication and assembly of eyewear; provide repairs and adjustments to frames.
• Accurately document all patient activity in the EHR system; maintain records.
• Perform other duties as assigned.

Skills

Communication

Patient interaction

Medical terminology

Microsoft Office

EHR

Education

ABO certification

NCLE certification

COA certification

Tools

EHR software

Microsoft Office

Job description

UAB Eye Care is seeking an Optometric Specialist to manage a high volume of contact lens cases and the dispensing of eyewear. The role focuses on integrating contact lens and optical services into a unified department, reporting to the Optical Manager.

The position involves mentoring optometry student interns, handling insurance claims, and ensuring accurate documentation within the EHR system. Hours are Day/1st Shift with onsite work.