Optometry Scheduling Assistant

ExcelHealth Group LLC; Murfreesboro (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

ExcelHealth Group LLC in Murfreesboro, TN, seeks an Optometry Scheduling Assistant to manage patient appointments, answer calls, and maintain accurate records in a fast-paced in-office environment.

The ideal candidate has experience in medical or optometry offices, excellent communication, strong organization, and proficiency with scheduling software.

Qualifications

• Experience in a medical or optometry office preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with scheduling software and basic office tools.
• In-office only; remote options not available.

Responsibilities

• Manage and coordinate patient appointments through heavy phone work.
• Answer patient inquiries and provide excellent customer service.
• Confirm and reschedule appointments to optimize clinic flow.
• Maintain accurate patient records and appointment schedules.
• Collaborate with the optometry team to ensure smooth daily operations.
• Handle administrative tasks related to patient intake and follow-up.
• Confirm schedules with providers and clinical team members.
• Other duties as assigned.

Skills

Medical office experience

Customer service

Organization

Scheduling software

Phone etiquette

Detail-oriented

Tools

Scheduling software

Job description

Description

Optometry Scheduling Assistant

Join our dynamic eye care team as an Optometry Scheduling Assistant, where your organizational skills and friendly demeanor will play a vital role in delivering exceptional patient experiences. This is an in-office position designed for individuals who thrive in a fast-paced environment and enjoy engaging with people.

Key Responsibilities:

• Manage and coordinate patient appointments efficiently through heavy phone work
• Answer patient inquiries and provide excellent customer service
• Confirm and reschedule appointments as needed to optimize clinic flow
• Maintain accurate patient records and appointment schedules
• Collaborate with the optometry team to ensure smooth daily operations
• Handle administrative tasks related to patient intake and follow-up
• Confirm Schedules with providers and clinical team members
• Other duties as assigned

Skills and Qualifications:

• Previous experience in a medical or optometry office preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using scheduling software and basic office tools
• Ability to remain professional and courteous in a high-volume phone environment
• Detail-oriented with strong problem-solving skills
• Must be able to work in-office only; remote or hybrid options are not available