Optometry Office Technician

ADP - RNOOID0025473293; California (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Bream Optometry in Costco is seeking a dedicated, detail-oriented receptionist to support clinical staff and manage administrative tasks in person.

You will greet patients, schedule appointments, verify insurance, assist with basic eye-care testing under training, and maintain accurate patient records in the EHR system, with a focus on excellent phone etiquette and Spanish/English communication.

Qualifications

• Previous experience in optometry, medical, or office setting preferred.
• Familiarity with electronic health record systems is a plus.
• Strong phone etiquette and customer service skills are essential for patient interactions.
• Bilingual candidates (Spanish/English) are encouraged to apply.

Responsibilities

• Greet patients and establish rapport with them.
• Conduct pre-exam tests under training, including visual field tests, refractive tests, IOPs, and retinal photography/OCT imaging.
• Train first-time contact lens wearers on insertion, removal, and maintenance.
• Answer incoming calls professionally and provide information/assistance to patients.
• Schedule and confirm appointments, optimizing the office calendar.
• Verify insurance coverage and informed consent prior to appointments.
• Maintain accurate patient records in the EHR system.
• Assist with general office duties and manage supplies.
• Collaborate with other medical offices to improve patient experience and workflow.

Skills

Organizational skills

Phone etiquette

Customer service

Bilingual (Spanish/English)

EHR systems

Appointment scheduling

Tools

EHR software

Job description

Job Description

Job Overview

We are seeking a dedicated and detail-oriented person to join our team. The ideal candidate will possess strong

organizational skills and excellent phone etiquette, ensuring smooth operations

and exceptional patient care. This role is pivotal in managing administrative tasks

while supporting the clinical staff, making it essential for maintaining an efficient

workflow. We are looking for someone with a very flexible schedule.

Room to grow and earn pay raises in future.

Primary Responsibilities

• Greet and establish a relationship with patients
• Conduct pre-exam tests including visual field tests, auto-refractions, IOPs, and retinal photographs, and OCT imaging. You will be trained on how to use the equipment.
• Training first-time contact lens wearers with insertion, removal, and proper maintenance of contact lenses.
• Answer incoming calls with professionalism, providing information and assistance to patients.
• Schedule and confirm appointments for patients, ensuring optimal use of the office calendar.
• Conduct insurance verification to confirm coverage and benefits prior to appointments and ensure proper informed consent is obtained. Insurance verification.
• Maintain accurate patient records using electronic health record systems.
• Assist with general office duties, including managing correspondence and maintaining office supplies.
• Collaborate with other medical offices to enhance patient experience and operational efficiency.

regulations.

Experience

• Previous experience in an optometry or medical or office setting is preferred but not necessary.
• Familiarity with electronic health record systems is a plus.
• Strong phone etiquette and customer service skills are essential for effective communication with patients.
• Bilingual candidates are encouraged to apply, as this skill enhances patient interaction.

Come help us save sight and meet wonderful people!

Language:

• Spanish and English (Preferred)

Work Location: In person

Company Description

Bream Optometry (Eye Dr inside Costco)