Optometry Assistant/Technician

AccessHealth; Missouri City (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

AccessHealth is seeking an Optometry Assistant/Technician to support optometry providers and guide patients through all visit stages. You will perform preliminary testing, prepare rooms, and assist with front desk and optical tasks to promote efficient, coordinated care.

The role requires experience with optometry testing and strong customer service, plus comfort using patient record systems. Bilingual English/Spanish is preferred for working with families and diverse patients.

Qualifications

• High school diploma or equivalent required.
• Experience in optometry testing and patient care preferred.
• Multi-tasking with strong communication and organization skills essential.

Responsibilities

• Perform preliminary and ancillary optometry testing.
• Prepare patients and equipment; maintain exam rooms.
• Record results in patient systems and communicate with optometrist.
• Assist with front desk duties and insurance verification as needed.
• Support optical services and care team coordination.

Skills

Optometry testing

Customer service

Communication

PC proficiency

Insurance verification

Front desk

Education

High school diploma or equivalent

Tools

Tonometry

Autorefraction

Autokeratometry

Fundus photography

OCT

Visual field testing

Job description

JOB SUMMARY:The Optometry Assistant/Technician supports AccessHealth’s optometry providers and assists patients throughout all stages of their visits. This position performs preliminary and ancillary testing, prepares and maintains examination rooms and equipment, and supports front office and optical functions to promote efficient, coordinated, patient-centered care.ESSENTIAL JOB DUTIES:Perform preliminary testing, including visual acuity, tonometry, autorefraction, autokeratometry, color vision, and stereoacuity, before the patient sees the optometrist, in accordance with training and established protocols.Perform ancillary testing, including fundus photography, optical coherence tomography (OCT), and visual field testing, as directed by the optometrist and within demonstrated competency.Prepare patients for testing, explain procedures in understandable terms, and provide supportive assistance to children and their families.Accurately record test results and relevant patient information in approved patient record systems and communicate concerns promptly to the optometrist.Assist the optometrist with patient care and other assigned clinical support duties within the position’s training and responsibilities.Clean and prepare examination rooms between patient visits in accordance with established protocols and infection control standards.Assist with the maintenance and inventory of equipment and supplies, restock examination rooms, and report equipment problems or supply shortages.Maintain infection control standards when handling equipment, preparing patient care areas, and assisting with examinations and testing.Provide backup support for optical and front desk responsibilities, including insurance eligibility verification, following cross-training and established procedures.Assist with assessments, audits, and other reviews required by organizational or regulatory guidelines.Assist with training newly employed staff as directed.Maintain professional, cooperative relationships with patients, families, providers, supervisors, and other members of the care team.Protect confidential patient and organizational information and comply with AccessHealth policies and procedures.Perform other duties as assigned.EDUCATION/LICENSURE/CERTIFICATION/SUPERVISION QUALIFICATIONS:High school diploma or equivalent.At least one year of experience as a technician in an optometry settingParaoptometric (CPO), Paraoptometric Assistant (CPOA), or Paraoptometric Technician (CPOT) certification preferred but not required.SKILLS AND EXPERIENCE:REQUIRED:Experience performing preliminary and ancillary optometric testing and using related equipment.Strong customer service, written and verbal communication, and organizational skills.Ability to use computers and patient record systems accurately and securely.Experience supporting optical services, front desk functions, and insurance eligibility verification.Ability to work with children and families and collaborate effectively with an interdisciplinary care team.PREFERRED:Bilingual in English and SpanishPHYSICAL DEMANDS AND WORK ENVIRONMENT:PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle and feel objects, tools and controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch and crawl; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.WORK ENVIRONMENT:Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.Hours:Employees will be assigned to a regular 40-hours work schedule, which may include hours before 8:00 am, after 5:00 pm, and Saturdays as determined by department needs and requirements.