Optometric Technician: Total Patient Care & Eye-Testing Pro

eyecarecenter, OD, PA; High Point (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits

401k matching

PTO & holidays

Maternity leave

Certification reimbursement

Competitive pay

Employee discounts

Job summary

EyeCare Partners is seeking an Optometric Technician to support the eye care team in a clinical setting. The role involves assisting with initial testing to prepare patients for exams with an Optometrist, operating ophthalmic instruments, and delivering a world-class Total Patient Experience.

Requirements include at least 1 year of customer-facing experience, preferred ophthalmic exposure, and the ability to pass a background check. High school diploma or GED is required.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Comply with all company policies and procedures including HIPAA.
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule.
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT.
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.).
• Clean all examination equipment including tonometer tip.
• Ability to interact with all levels of employees in a courteous, professional manner at all time.
• General office duties and cleaning to be assigned by manager.
• Consistently creating a positive work environment by being team-oriented and patient-focused.
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule.

Skills

Customer interaction

Ophthalmic experience

Medical office experience

HIPAA compliance

Education

High school diploma or GED

Tools

MS Office

Job description

EyeCare Partners is seeking an Optometric Technician to support the eye care team in a clinical setting. The role involves assisting with initial testing to prepare patients for exams with an Optometrist, operating ophthalmic instruments, and delivering a world-class Total Patient Experience.

Requirements include at least 1 year of customer-facing experience, preferred ophthalmic exposure, and the ability to pass a background check. High school diploma or GED is required.