Optometric Technician & Optical Dispensing

Group Health Cooperative of South Central Wisconsin; Fitchburg (WI); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Tuition reimbursement

Eyewear discounts

Flexible spending account

Pet insurance

Job summary

Group Health Cooperative of South Central Wisconsin is seeking an Optometric Technician for Hatchery Hill Eye Care Retail in Fitchburg. The role supports optometrists with routine testing, eyewear orders, and point-of-sale responsibilities in a patient-focused setting.

Responsibilities include triage, scheduling, preliminary testing, visual fields, photography, and entering data in EPIC and Eye Care Center software. Strong customer service and ability to lift up to 15 lbs are required.

Qualifications

• Associate’s degree or equivalent training in optometric assisting.
• Certification preferred (ABO/NCLE/CPOA/COT) or eligibility.
• CPR/AED certification required within four months of employment.
• Ability to verify eyeglass prescriptions and communicate options.
• Experience with EPIC and ophthalmic testing desirable.

Responsibilities

• Assist optometrists with pre-testing and screening procedures.
• Perform triage, scheduling, and patient follow-up activities.
• Handle eyewear orders, POS, and electronic records.
• Maintain a clean, compliant retail and clinical environment.
• Educate patients on lenses and eye care to support ocular health.

Skills

Adaptability

Customer service

Communication skills

Attention to detail

HIPAA compliance

Medical terminology

Education

Associate’s degree in Optometric Technician/Assistance

Tools

EPIC

Eye Care Center software

MS Office

Electronic medical records

Job description

Group Health Cooperative of South Central Wisconsin is seeking an Optometric Technician for Hatchery Hill Eye Care Retail in Fitchburg. The role supports optometrists with routine testing, eyewear orders, and point-of-sale responsibilities in a patient-focused setting.

Responsibilities include triage, scheduling, preliminary testing, visual fields, photography, and entering data in EPIC and Eye Care Center software. Strong customer service and ability to lift up to 15 lbs are required.