Optometric Technician II - Precision Eye Care Professionals

Keplr Vision; Bowling Green (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Keplr Vision in Bowling Green, Kentucky is seeking a dedicated Optometric Technician II to support patient care. This full-time position involves assisting the Optometrist with diagnostic tests, coordinating patient flow, and educating patients on their insurance and contact lens care. Ideal candidates should have a minimum of 2 years of experience as an Optometric Technician, possess excellent communication skills, and be able to handle multiple tasks efficiently. Flexibility in scheduling is required.

Qualifications

• Minimum of 2 years of experience as an Optometric Technician.
• CPO & CPOA preferred.

Responsibilities

• Pre-screen patients and administer diagnostic tests.
• Gather patients' medical history.
• Coordinate patient scheduling and communicate delays.

Skills

Customer service skills

Verbal and written communication skills

Multi-tasking

Time management

Organizational skills

Problem-solving skills

Team player

Education

High school diploma or equivalent

Tools

Electronic medical records

Job description

Optometric Technician II

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them, and execute a flawless patient experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Gather patient’s medical history
• Communicating with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Train patients on proper contact lens use and care
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold
• Assist other members of the team as needed to reach individual and team goals
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 2+ years of experience and:

• CPO & CPOA preferred
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong multi-tasking, time management, and organizational skills
• Strong problem-solving skills
• Ability to do basic math
• Team player with good interpersonal and listening skills
• Passion for self‑improvement and continuing education
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Previous experience as an Optometric Technician
• Previous experience with electronic medical records

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Clinic