Optometric Technician I: Patient Care Specialist

Keplr Vision; Swiftwater (Monroe County); On-site; USD 35,000 - 48,000; Full time

Job summary

Keplr Vision seeks an Optometric Technician I to support the optometrist and deliver a flawless patient experience. You will perform pre-screening, collect medical history, schedule appointments, and assist with exams under supervision.

Responsibilities include posting charges, verifying benefits, educating patients about insurance, and coordinating patient flow while maintaining accuracy and empathy in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Flexible to accommodate schedule changes.
• Previous Optometric Technician experience preferred.
• Experience with electronic medical records preferred.

Responsibilities

• Pre-screen patients and administer diagnostic tests.
• Gather patient medical history.
• Communicate with doctors, staff, and patients.
• Answer phones, greet patients, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Accurately post charges for exam fees, co-pays, and products sold.
• Accurately and thoroughly document optometry exams and procedures as performed by the doctor.
• List diagnoses and follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office.

Skills

Customer service

Communication

Multitasking

Time management

Attention to detail

Problem solving

Mathematics basics

Team player

Interpersonal skills

Continuing education

Flexibility

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Keplr Vision seeks an Optometric Technician I to support the optometrist and deliver a flawless patient experience. You will perform pre-screening, collect medical history, schedule appointments, and assist with exams under supervision.

Responsibilities include posting charges, verifying benefits, educating patients about insurance, and coordinating patient flow while maintaining accuracy and empathy in a fast-paced clinic environment.