Optometric Technician I: Grow in Eye Care & Patient Experience

Keplr Vision; Nampa (ID); On-site; USD 36,000 - 48,000; Full time

Job summary

Family Eyecare Specialists, part of Keplr Vision, in Nampa, ID, seeks an Optometric Technician I to support optometrists with pre-screening, testing, and patient education. You will assist in medical histories, contact lens training, insurance verification, and scheduling visits, while helping maintain smooth patient flow and collaborative teamwork.

Ideal candidates bring at least a year of customer service experience, strong communication, and a proactive, patient-focused attitude in a

Qualifications

• 1+ year of customer service experience (optometric experience preferred but not required).
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients.
• Strong organizational and time management abilities; multitasking in a fast-paced environment.

Responsibilities

• Assist optometrists in delivering patient care from pre-screening to post-exam follow-up.
• Perform diagnostic tests, gather patient histories, and educate patients about vision benefits.
• Guide patients in contact lens training, insurance verification, and scheduling next visits.
• Coordinate appointments and manage office communications to ensure smooth patient flow.
• Collaborate with the team to meet individual and collective goals for patient care and satisfaction.

Skills

Customer service experience

Excellent communication

Attention to detail

Team player

Flexible schedule

Job description

Family Eyecare Specialists, part of Keplr Vision, in Nampa, ID, seeks an Optometric Technician I to support optometrists with pre-screening, testing, and patient education. You will assist in medical histories, contact lens training, insurance verification, and scheduling visits, while helping maintain smooth patient flow and collaborative teamwork.

Ideal candidates bring at least a year of customer service experience, strong communication, and a proactive, patient-focused attitude in a