Optometric Technician: Elevate Eye Care & Patient Experience

AEG Vision; Plano (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

AEG Vision in Plano, TX is seeking an Optometric Technician to support doctors with patient care, pre-testing, post-exam duties, and scheduling. You will perform preliminary patient evaluations, enter data into EEHR, and assist ODs to maintain efficient appointment flow.

The role involves discussing Lasik options, coordinating referrals, coding for payments, and possibly operating diagnostic equipment (OCT, Visual Field, Pachymetry, Retinal Camera).

Qualifications

• High School or GED qualification.
• Entry level PC skills including MC Office, Windows, and Word Processing.
• Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.

Responsibilities

• Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc.
• Enters patient information in Electronic Health Records (EEHR)
• Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible
• Instructs patients on medical care as prescribed by the doctor’s treatment plan and schedules follow up appointments as needed
• Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork
• Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
• Responds to patient’s telephone inquiries regarding medication, treatment, problems referring to the OD as necessary
• Completes proper coding of procedures for payment collection
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.)
• Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals
• Supports the OD with patient education as instructed by the Optometrist
• Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only)
• Participates in Practice meetings / projects as requested
• Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager’s outreach, etc.
• Calls all no-shows or cancelled patients to reschedule appointments
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory
• Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.
• Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization
• Performs other duties within the Practice as requested and as time allows.

Education

High School Diploma or GED

Job description

AEG Vision in Plano, TX is seeking an Optometric Technician to support doctors with patient care, pre-testing, post-exam duties, and scheduling. You will perform preliminary patient evaluations, enter data into EEHR, and assist ODs to maintain efficient appointment flow.

The role involves discussing Lasik options, coordinating referrals, coding for payments, and possibly operating diagnostic equipment (OCT, Visual Field, Pachymetry, Retinal Camera).