Team Vision - Optometric Technician

Rosin Eyecare; Niles (IL); On-site; USD 27,248 - 38,793; Full time

Job summary

Rosin Eyecare in Illinois seeks an Optometric Technician to support optometrists and ensure patients receive the highest quality eye care during examinations.

You will perform pre-exam testing, assist with patient flow, manage records, and help with contact lens orders, POS, and HIPAA compliance while delivering a compassionate patient experience. Weekend/evening shifts vary by location; strong communication and accuracy are essential in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in optometry, ophthalmology or healthcare.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, visual acuity).
• Coaching skills.
• Strong communicator and listening skills.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow during the exam.
• Performs tests to aid the optometrist with vision examinations, including visual acuity measurements and retinal imaging.
• Maintains patient records and HIPAA-compliant documentation.
• Supports contact lens exams, care, inventory and orders.
• Operates appointment scheduling and POS systems with accuracy.
• Adheres to policies, including dress code and attendance.
• Ensures a safe environment and assists the Practice Manager as needed.
• Performs other duties as assigned by the Practice Manager.

Skills

Coaching skills

Communication

Interpersonal skills

Organizational skills

Problem solving

Attention to detail

Autonomy

Office environment knowledge

Math skills

Prioritization

Education

High school diploma or equivalent

Optometric technician certification

Tools

Optical equipment

Job description

We are seeking an Optometric Technician to support our optometrists and ensure patients receive the highest quality care throughout their eye examinations.

General Function

The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

Major Duties & Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in an appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tends sales transactions, by following operational processes and standards.
• Maintains a safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assessment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have.
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time‑keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

Basic Qualifications

• High School graduate or equivalent
• 2+ years’ experience in optometry, ophthalmology or a healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre‑exam testing, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem‑solving ability
• Organization skills
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in a fast‑paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Preferred Qualifications

• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

Pay Range

USD 19.78 – 28.16 per hour

Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.