Optometric technician

City Eye Llc; Middletown (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Optometric Technician Level 1 to join their dynamic team. This role involves a variety of responsibilities, including patient check-in, conducting vision tests, and assisting physicians with procedures. The ideal candidate will possess strong communication skills and a customer service orientation, ensuring a welcoming environment for patients. Weekend availability is mandatory, and the position offers opportunities for growth through staff training and continuing education. If you're looking to make a difference in patient care while working in a supportive atmosphere, this could be the perfect opportunity for you.

Qualifications

• High school diploma or equivalent is required.
• Healthcare or customer service experience is recommended.

Responsibilities

• Perform patient check-in, pre-testing, and check-out.
• Assist physicians and maintain cleanliness in exam areas.
• Engage in staff training and ensure equipment functionality.

Skills

Technologically savvy

Strong communication skills

Efficiency

Customer service orientation

Sales skills

Education

High school diploma or equivalent

Job description

CITY EYE, LLC

JOB DESCRIPTION: OPTOMETRIC TECHNICIAN LEVEL 1

Job Summary

Optometric technicians are responsible for patient check-in, exam pre-test, exam lane testing, exam post-test, and patient check-out.

General Accountabilities including but not limited to

1. Prepare for the day by arriving on time and ready to work.
2. Greet patients in a friendly and welcoming manner.
3. Perform patient check-in, fee presentation, pre-testing, entrance testing, vision checking, refraction, contact lens fitting, and check-out.
4. Properly receive and account for patient payments and copays.
5. Answer phones and schedule appointments.
6. Verify insurance eligibility.
7. Place contact lens orders and encourage patients to order through the practice.
8. Conduct contact lens training classes with patients.
9. Assist physicians in performing procedures and tests.
10. Ensure equipment is functioning properly; contact support or management if needed.
11. Schedule referrals.
12. Complete all duties before clocking out.
13. Stock and clean exam lanes.
14. Maintain cleanliness in general areas, including break room, bathrooms, floors, and common areas.
15. Participate in training new staff members.
16. Engage in staff training programs or continuing education events.
17. Note: Duties may be added or changed at any time.
18. Weekend availability is mandatory.

Job Qualifications

• Education: High school diploma or equivalent.
• Experience: Healthcare or customer service experience recommended but not required.

Skills

• Technologically savvy.
• Strong communication skills.
• Efficiency.
• Customer service orientation.
• Sales skills.