Optometric technician

City Eye Llc; Bellingham (MA); On-site; Full time

Benefits offered by this job

401(k)

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Job summary

A local vision care provider in Bellingham is seeking an Optometric Technician. The role entails patient check-in, performing various eye exams, assisting physicians, and managing patient relations. Successful candidates will demonstrate strong customer service skills, and experience with contact lens fitting is beneficial. Weekend availability is mandatory for this position. Join a friendly and welcoming team dedicated to patient care and advancement opportunities.

Qualifications

• Experience in patient care and customer service roles.
• Ability to handle patient insurance verification.
• Knowledge of contact lens fitting procedures.

Responsibilities

• Check in patients and perform necessary tests.
• Assist physicians with procedures and testing.
• Answer phone calls and manage appointment scheduling.
• Maintain cleanliness of exam rooms and general areas.

Skills

Patient care

Customer service

Insurance verification

Contact lens fitting

Refraction

Equipment maintenance

Job description

Benefits

• 401(k)
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement

Optometric technicians are responsible for patient check in, exam pre-test, exam lane testing, exam post-test, patient check out.

General Accountabilities including but not limited to

• Prep day for success by arriving to shift on time and ready to work
• Greet patients in friendly and welcoming manner
• Patient check in, fee presentation, pre-testing, entrance testing, checking vision, refraction and contact lens fitting, check out
• Properly receiving and accounting for patient payments and copays
• Answering the phone and scheduling of appointments
• Verifying insurance eligibility
• Placing contact lens orders and encouraging patients to order through practice
• Conducting contact lens training classes with patients
• Assisting physicians in performing any and all procedures/ tests
• Ensuring equipment is functioning properly and contacting store support or management in event of a breakdown
• Scheduling referrals
• Performing simple refractions and contact lens assessments
• Ensuring job is fully completed prior to clocking out of a shift
• Stocking and cleaning exam lanes
• Cleaning general areas, including break room, bathrooms, floors, common areas
• Participation in training of new staff members
• Participation in staff training programs or continuing education events
• Duties may be added or changed at any time

Weekend availability is mandatory