Optometric Technician

Keplr Vision; Medford, Grants Pass (OR, OR); On-site; USD 25,000 - 36,000; Full time

Job summary

Eye Care Group of Southern Oregon in Grants Pass is seeking an Optometric Technician I to support optometrists and enhance patient experiences. You will assist with pre-screening, tests, and education on vision benefits, contributing to accurate patient records.

The position offers training, teamwork, and opportunities to grow within the clinic as you expand your clinical skills in a collaborative Eye Care group focused on quality care and patient satisfaction.

Qualifications

• At least 1 year of customer service experience; optometric experience is a plus but not required.
• Strong verbal and written communication skills for patient education.
• Ability to multitask in a fast-paced environment with good organizational skills.
• Team player with a desire to learn and grow in optometry.
• Detail-focused with accurate documentation of patient exams and procedures.
• Flexible schedule to accommodate the team's needs.

Responsibilities

• Assist optometrists with patient care from pre-screening to post-exam follow-up.
• Perform diagnostic tests and gather patient medical histories; educate patients about vision benefits.
• Guide patients in contact lens training, verify insurance, and schedule visits.
• Coordinate appointments and manage office communications to maintain smooth patient flow.
• Collaborate with team to meet individual and group goals for patient care and satisfaction.

Skills

Customer service experience

Excellent communication skills

Organizational and time management

Team oriented with willingness tolearn

Detail oriented and accurate

Flexible and proactive attitude

Job description

Optometric Technician - Eye Care Group of Southern Oregon, Grants Pass

Are you passionate about eye care and making a real difference in patients' lives? Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You’ll Do

• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We’re Looking For

• 1+ year of experience in customer service (optometric experience preferred but not required!)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities—you’ll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You’ll Love Working Here

• Opportunities for growth – Whether you're looking to expand your clinical skills or move into leadership, there’s room for you to grow and advance.
• Comprehensive training – We’ll equip you with the skills to succeed, even if you’re new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.

If you're excited about working in a collaborative environment, advancing your skills in eye care, and providing excellent service to patients, we want to hear from you!