Optometric Technician

Keplr Vision; Indiana (PA); On-site; USD 19,286 - 30,307; Full time

Job summary

Eye Care Associates of Michiana in South Bend, IN is seeking an Optometric Technician I who is highly motivated and detail oriented. The role supports the optometrist and focuses on delivering a flawless patient experience.

The ideal candidate will have healthcare interest, strong communication, and willingness to train. Responsibilities include pre-screening, gathering medical history, scheduling, insurance education, and assisting with exams under doctor supervision.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Flexible to accommodate schedule changes on short notice.
• Experience as Optometric Technician preferred, but not required.
• Experience with EMR systems preferred, but not required.
• 1+ years in optical/optometry preferred, but not required.

Responsibilities

• Pre-screen patients and administer diagnostic tests.
• Gather medical history and document appropriately.
• Communicate with doctors, staff, and patients.
• Answer calls, greet patients, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Post charges for exam fees, co-pays, and products.
• Document exams and procedures accurately as performed.
• Coordinate patient scheduling and monitor flow.
• Assist team to achieve goals.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Time management

Organization

Problem solving

Math

Team player

Interpersonal skills

Listening skills

Flexibility

Continual learning

Education

High school diploma

Tools

EMR systems

Job description

Eye Care Associates of Michiana - Carlisle, 8984 US 20 East, New Carlisle, Indiana, United States of America

Job Description

Posted Tuesday, July 28, 2026 at 6:00 AM

Optometric Technician I - Eye Care Associates of Michiana in South Bend, IN

ARE YOU READY TO BE A PART OF A GROWING TEAM AND SHARE THE PASSION FOR WHAT YOU DO?

Eye Care Associates of Michiana - South Bend has an immediate opening for an Optometric Technician who is highly motivated and detail oriented. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them and execute a flawless patient experience. The ideal candidate will have experience or an interest in the healthcare field with outstanding people skills. We are willing to train!

RESPONSIBILITIES

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Gather patient’s medical history
• Communicating with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Train patients on proper contact lens use and care
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold
• Assist other members of the team as needed to reach individual and team goals
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays
• Other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong multi-tasking and time management skills
• Strong organizational skills and attention to detail
• Strong problem-solving skills
• Ability to do basic math
• Team player with good interpersonal and listening skills
• Passion for self-improvement and continuing education
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Previous experience as an Optometric Technician is preferred, but not required
• Previous experience with electronic medical records preferred, but not required
• 1+ years’ experience in optical/optometry industry preferred, but not required

We offer a competitive salary and benefits, 401K and a generous PTO plan.
EOE

Eye Care Associates of Michiana - Carlisle, 8984 US 20 East, New Carlisle, Indiana, United States of America