Optometric Technician

Keplr Vision; New Carlisle (IN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive salary and benefits

401K

Generous PTO

Job summary

Eye Care Associates of Michiana in South Bend, IN is seeking an Optometric Technician who is highly motivated and detail oriented. This role supports the Optometrist with patient care and aims to deliver a flawless patient experience. Training is available for candidates with healthcare interest and strong people skills.

The position offers a competitive salary, benefits, 401K, and generous PTO. Prior optometry experience is a plus but not required.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Flexible to accommodate schedule changes on short notice.
• Previous experience as an Optometric Technician preferred, but not required.
• EMR experience preferred, but not required.
• 1+ years’ experience in optical/optometry industry preferred, but not required.

Responsibilities

• Pre-screen patients and administer diagnostic tests.
• Gather and document patient medical history.
• Communicate with doctors, staff, and patients.
• Answer phones, greet patients, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Post charges for exam fees, co-pays, and products.
• Document optometry exams and procedures as performed.
• Coordinate patient scheduling and flow, communicating delays.
• Assist other team members to reach goals.
• Other duties as assigned.

Skills

Verbal and written communication

Multi-tasking

Organizational skills

Attention to detail

Problem-solving

Team player

Education

High school diploma or equivalent

Tools

Electronic medical records (EMR)

Job description

Optometric Technician I - Eye Care Associates of Michiana in South Bend, IN

Eye Care Associates of Michiana - South Bend has an immediate opening for an Optometric Technician who is highly motivated and detail oriented. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them and execute a flawless patient experience. The ideal candidate will have experience or an interest in the healthcare field with outstanding people skills. We are willing to train!

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Gather patient’s medical history
• Communicating with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Train patients on proper contact lens use and care
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold
• Assist other members of the team as needed to reach individual and team goals
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong multi-tasking and time management skills
• Strong organizational skills and attention to detail
• Strong problem-solving skills
• Ability to do basic math
• Team player with good interpersonal and listening skills
• Passion for self-improvement and continuing education
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Previous experience as an Optometric Technician is preferred, but not required
• Previous experience with electronic medical records preferred, but not required
• 1+ years’ experience in optical/optometry industry preferred, but not required

We offer a competitive salary and benefits, 401K and a generous PTO plan.

EOE