Optometric Tech & Medical Assistant — Patient Care

America's Best Contacts & Eyeglasses; Arlington Heights (IL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k plan

FSA

Paid time off

Parental leave

Employee eyewear discount

Overtime pay

Job summary

America's Best Contacts & Eyeglasses in Arlington Heights, IL is hiring an Optometric Technician to support the optometrist with pre-screenings and testing, ensuring smooth patient flow and quality care. No prior optical certification required; training provided.

The role emphasizes strong customer service, organization, and the ability to learn optical terminology and procedures. We offer competitive pay, benefits, and growth within National Vision.

Qualifications

• Strong customer service skills.
• Ability to learn optical knowledge.
• Multitasking and time-management abilities.
• Detail-oriented with strong organizational skills.
• Professional attitude and appearance.
• Experience in retail/optical is preferred but not required.

Responsibilities

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
• Understand ocular terminology and diseases and know ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs; consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Skills

Customer service

Learn optical knowledge

Multitasking

Detail oriented

Organizational skills

Professional appearance

Retail/optical experience (preferred)

Tools

None

Job description

America's Best Contacts & Eyeglasses in Arlington Heights, IL is hiring an Optometric Technician to support the optometrist with pre-screenings and testing, ensuring smooth patient flow and quality care. No prior optical certification required; training provided.

The role emphasizes strong customer service, organization, and the ability to learn optical terminology and procedures. We offer competitive pay, benefits, and growth within National Vision.