Optometric Assistant & Patient Care Specialist

Colonial Group; Elizabethtown (KY); Hybrid; USD 12,000 - 18,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking an OD Tech/Optometric Assistant to be the friendly face of our exam practice and guide patients through the Visionworks experience. You will learn eye health basics, assist with preliminary testing, and help educate patients about products and services that fit their eye care needs.

This role supports the store’s exam lane operations, handles patient records, and interacts with customers to create a simple, human, and bold experience.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Will open/close the store/office to support business as needed

Skills

Customer service experience

Education

HS diploma/GED

Job description

Visionworks is seeking an OD Tech/Optometric Assistant to be the friendly face of our exam practice and guide patients through the Visionworks experience. You will learn eye health basics, assist with preliminary testing, and help educate patients about products and services that fit their eye care needs.

This role supports the store’s exam lane operations, handles patient records, and interacts with customers to create a simple, human, and bold experience.