Optometric Assistant

Visionworks of America, Inc.; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Clinical Specialist/Optometric Assistant to enhance patient experiences in vision care. This role is pivotal in guiding patients through their vision care journey, ensuring their needs are met with professionalism and care. Responsibilities include maintaining patient records, assisting with preliminary testing, and supporting daily operations. The company offers a competitive benefits package, including employee discounts, a 401(k) savings plan, and medical benefits for full-time employees. Join a team committed to providing exceptional service and fostering an inclusive environment.

Benefits

401(k) Savings Plan

Paid Time Off

Milestone Anniversary Awards

Medical and Dental benefits

Qualifications

• Customer or patient service experience preferred.
• High School diploma or equivalent required.

Responsibilities

• Maintain accurate patient records before conducting preliminary testing.
• Assist in transitioning patients from the doctor to the sales floor.

Skills

Customer Service

Education

High School Diploma or GED

Job description

Store 166, Saint Joseph, Missouri, United States of America

Job Description

Posted Thursday, May 1, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are passionate about helping customers look and see great. Whether it's a friendly voice over the phone or a welcoming smile in-store, you will be the heart of our brand.

Pay Type: Full Time

Pay Range: $13.75 - $16.01 per hour

The Role:

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the face of our Exam Practice, dedicated to ensuring the best experience for every patient. This role involves training and knowledge in eye health, preliminary testing, optics, our products/services, and managed vision care. The CS guides patients through the initial steps of their vision care journey, ensuring their needs are met in a friendly, clear, and professional manner.

• Maintain accurate patient records before conducting preliminary testing.
• Introduce patients to the OD and provide relevant patient information.
• Assist in transitioning patients from the doctor to the sales floor, providing staff with necessary information to recommend suitable products and services.
• Support daily operational activities such as restocking inventory, cleaning equipment, and answering phones to enhance the patient experience.

Qualifications:

- Customer or patient service experience preferred but not required.

- High School diploma, GED, or equivalent; related job experience is a plus.

What We Offer:

At Visionworks, we provide a competitive benefits package, including exclusive employee discounts, and more:

• 401(k) Savings Plan
• Paid Time Off
• Milestone Anniversary Awards
• Medical and Dental benefits for Full Timers

We value diversity and are committed to an inclusive environment where everyone is recognized and respected. Visionworks is an equal opportunity employer, welcoming applicants regardless of race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, veteran status, or other protected categories.

Compensation details are listed above. Salaries may vary by market and are based on experience and other factors. The role may include bonuses, equity, and commissions as part of the total compensation package.