Optometric Assistant

Visionworks; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as OD Tech/Optometric Assistants. In this vital role, you will be the first point of contact for patients, ensuring they receive exceptional service and care. Your responsibilities will include maintaining patient records, assisting with preliminary testing, and facilitating a seamless transition from the doctor to the sales floor. This position not only offers a competitive salary but also a generous benefits package, including vision coverage and paid time off. If you are passionate about helping others and want to make a difference in people's lives, this opportunity is perfect for you.

Benefits

Vision Coverage

401(k) Savings Plan

Paid Time Off

Milestone Anniversary Awards

Medical and Dental for Full Timers

Qualifications

• Experience in customer or patient service is preferred.
• High school diploma or equivalent required.

Responsibilities

• Maintain accurate patient records and assist with preliminary testing.
• Transition patients smoothly from the doctor to the sales floor.

Skills

Customer Service

Patient Care

Communication Skills

Education

High School Diploma or GED

State Opticians License

Job description

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class: Full Time
Pay: $10.64-$14.10 per hour

The Role:

A Visionworks OD Tech/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The OD Tech personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Will open/close the store/office to support business as needed

Qualifications:

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience
• Licensed OD Techs will have/maintain a State Opticians License

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to:

• Vision Coverage
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.

Compensation range for the roles is above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

About the company

All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide on...