Optometric Assistant

Visionworks of America; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in vision care is seeking passionate individuals to join their team as OD Techs/Optometric Assistants. This role is vital in ensuring patients receive exceptional care and guidance throughout their eye exam journey. Candidates will be responsible for maintaining patient records, assisting with preliminary testing, and supporting store operations. The company offers a competitive benefits package, including vision coverage and a 401(k) savings plan, fostering an inclusive environment that values diversity and individual stories. If you are dedicated to helping others and want to make a difference, this opportunity is perfect for you.

Benefits

Vision Coverage

401(k) Savings Plan

Paid Time Off

Milestone Anniversary Awards

Medical Insurance

Dental Insurance

Qualifications

• Experience in customer or patient service preferred.
• HS diploma or equivalent experience required.

Responsibilities

• Maintain accurate patient records and conduct preliminary testing.
• Support daily operations and enhance patient experience.

Skills

Customer Service

Patient Interaction

Optics Knowledge

Education

High School Diploma or GED

State Opticians License (if applicable)

Job description

Store 578, Louisville, Kentucky, United States of America

Job Description

Posted Tuesday, April 22, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need passionate people dedicated to helping customers look and see great.

Pay Class: Full Time
Pay: $10.64-$14.10 per hour

The Role:

A Visionworks OD Tech/Optometric Assistant is the face of our Exam Practice, dedicated to ensuring the best possible journey for every patient. This role requires knowledge of eye health, preliminary testing, optics, our products/services, and managed vision care. The OD Tech guides patients through the initial steps of their Visionworks experience, ensuring their eye exam needs are met in a simple, human, and bold manner.

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patients to the OD and provide relevant patient information.
• Transition patients from the doctor to the sales floor and inform associates to educate and recommend suitable products and services.
• Support daily operational activities, including restocking inventory, cleaning equipment, and answering phones to enhance the patient experience.
• Support store operations by opening and closing the store/office as needed.

Qualifications:

• Related customer or patient experience preferred, but not required.
• HS diploma, GED, or equivalent related job experience.
• Licensed OD Techs must have or maintain a State Opticians License.

What We Offer:

At Visionworks, we provide a competitive benefits package, including employee discounts such as:

• Vision coverage
• 401(k) savings plan
• Paid time off
• Milestone anniversary awards
• Medical and dental insurance for full-time employees
• And more!

We celebrate the unique stories of our team members and are committed to fostering an inclusive environment embracing Diversity, Equity, and Inclusion (DE&I).

Visionworks is an equal opportunity employer, dedicated to fair treatment and advancement of all individuals regardless of race, color, religion, sex, age, sexual orientation, gender identity, national origin, ethnicity, disability, veteran status, or any other protected status under law.

Compensation ranges are indicative; actual pay will be based on experience and other factors. The role may include bonuses, equity, and commissions as part of the total compensation package.