Optometric Assistant

Kaiser Permanente; California; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider seeks a candidate for an assistive role in Optometry, supporting eye care delivery and patient interaction. The position involves various responsibilities from clinical support and examination setup to clerical tasks, requiring strong inter-personal skills and customer service experience. Applicants should have at least a High School Diploma and be able to work in a team-oriented environment.

Qualifications

• Ability to conduct visual fields and NCT.
• Experience in optical and vision service.
• Skills in managing patient flow effectively.

Responsibilities

• Assist Optometrist with patient care and documentation.
• Prepare examination rooms and conduct pre-screening tests.
• Perform clerical duties and manage patient visits.

Skills

Inter-personal skills

Oral communication

Written communication

Customer service

Problem solving

Education

High School Diploma or GED

Job description

Job Summary:

Provides assistive services and support to the Optometrist in the delivery of patient focused eye care. Balances multiple priorities to complete assigned tasks in a team-oriented environment.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.


• Prepares examination and pre-screening rooms by cleaning and setting up equipment and instruments, and stocking and arranging appropriate supplies.


• Reviews appointment schedules to determine patient visit order, making appointments and discussing fees and co-payments with patients as needed.


• Greets and escorts patients to pre-screening, examination or treatment room and instructs and/or assists patient in preparation for scheduled procedures.


• Pre-screens patients for vision examination and contact lens visits. Including completion of appropriate case history in relation to chief complaint, past and present ocular history, family history, systemic illness, allergies and medications, visual acuity test, auto lensometry of all spectacles, auto-refraction test, auto-keratometry, NCT and stereopsis, color testing and ocular motility, and pupillary screening.


• Performs automated visual fields as directed following established policies and procedures.


• Assists Optometrist in patient data documentation as needed and appropriate.


• Performs routine clerical and reception duties as directed, including filing progress sheets, completing patient visit records, maintaining department logs, answering and screening phone calls, taking messages, copying, faxing and light typing as required.


• Performs other duties as assigned, including but not limited to assisting in orientation and training of new employees, transporting equipment and patients, stocking departments supply shelves and taking inventories.


• Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.


• May perform other duties as required.

Basic Qualifications:

Experience

• N/A

Education

• High School Diploma or General Education Development (GED)


• Ability to conduct recent visual fields, NCT, and other vision screening.


• Optical and vision service background including customer service/retail experience.


• Ability to demonstrate inter-personal skills, oral and written communication skills; must meet attendance requirements/standards.


• Ability to efficiently manage patient flow to correspond with optometry appointment types and time lines.

License, Certification, Registration

• N/A

Additional Requirements:

• N/A

Preferred Qualifications:

• Preferred Qualifications: A hiring manager may specify Preferred Qualifications, which are desirable and above and beyond the requirements specified in the Minimum Qualifications section above. Please keep in mind that any such Preferred Qualifications should be job related and relevant (i.e.,directly related to the duties and responsibilities described in this Job Description) and stated in non-prejudicial language.


• Optometry, Optical and/or Ophthalmology department/office training.


• Understanding of contact lens fitting.


• Legible penmanship, problem solving skills.

Notes:

• This position serves Panorama City, Mission Hills, North Hollywood and Santa Clarita locations.


• This is a variable position, start times may vary within the shift.


• This is an on call position, days and hours may vary.