Optician: Patient-Focused Eyewear & Care Expert

001 University of Rochester; City of Rochester (NY); On-site; USD 32,000 - 43,000; Full time

Job summary

The University of Rochester is seeking an Optician in Ophthalmology Optical to provide comprehensive patient care, eyewear fitting, and prescription validation at 601 Elmwood Ave, Rochester, NY. You will help patients select frames, measure and adjust lenses, and coordinate with labs and staff.

The role requires an ABO/NYS licensed optician with relevant education and experience, plus strong customer service and cash handling skills.

Qualifications

• Associate's degree with 1 year of related experience required.
• Bachelor's degree with 5 years of related experience preferred.
• Or equivalent combination of education and experience.

Responsibilities

• Provides comprehensive patient care related to evaluation, eyewear selection, fitting and purchase.
• Fills ophthalmic prescriptions and makes adjustments to eyewear to patient satisfaction.
• Measures bridge size, eye size, vertex distance and other metrics for lens fitting.
• Recommends lenses, coatings, and frames to suit patient needs.
• Handles invoicing, cash handling and third‑party billing and coordinates with staff.
• Maintains inventory and builds relationships with labs and suppliers.

Skills

Patient care

Eye measurements

Lens recommendations

Frame selection

Customer service

Education

Associate's degree and 1 year of related experience

Bachelor's degree and 5 years experience preferred

Or equivalent combination of education and experience

Tools

Lensometer

Pupillometer

Retail inventory software

Job description

The University of Rochester is seeking an Optician in Ophthalmology Optical to provide comprehensive patient care, eyewear fitting, and prescription validation at 601 Elmwood Ave, Rochester, NY. You will help patients select frames, measure and adjust lenses, and coordinate with labs and staff.

The role requires an ABO/NYS licensed optician with relevant education and experience, plus strong customer service and cash handling skills.