Optician/Optometric Assistant

San Diego; Lemon Grove (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K

Health insurance

PTO

Job summary

San Diego Optical Boutique is seeking a motivated Optician to join our world-class optical boutique. The Optician will provide exceptional customer service and advice on eyewear products with the ability to prioritize and multi-task.

As a specialty clinic in Vision Therapy and Rehabilitation, you will work closely with patients, receive training, and help fit and dispense eyeglasses and contact lenses, while staying current with eyewear trends.

Qualifications

• Experience as an Optician or in a similar role.
• Strong customer service and communication skills.
• Active listening and attention to detail.
• Ability to multitask and work under pressure.
• Knowledge of eyewear products and services.

Responsibilities

• Greet and assist customers in selecting eyeglasses or contact lenses.
• Provide expert advice on lens options and frames.
• Conduct pre-testing for eye exams to determine eyewear options.
• Assist customers with adjusting and fitting eyewear.
• Process customer orders and payments.
• Answer multi-line phones and assist doctors and staff.
• Keep accurate records of customer information and transactions.
• Stay up-to-date on eyewear products and trends.
• Maintain a clean, organized work area.
• Collaborate with the team to achieve goals.

Skills

Customer service

Communication

Active listening

Attention to detail

Eyewear knowledge

Team collaboration

Job description

Position: Optician - San Diego Optical Boutique

Job Overview

We are seeking a motivated Optician to join our team at our world-class optical boutique! The Optician will be responsible for providing exceptional customer service and advice on eyewear products with the ability to prioritize and multi-task. This individual will be a key member in our collaborative space, working closely with our patients to ensure that they receive the highest level of service and quality eyewear. As a specialty Optometry clinic in Vision Therapy and Rehabilitation, our San Diego-based patient population we serve are loyal, extremely hardworking, and grateful for the personalized care they receive from our team of experts. As a teaching-facility, we take pride in our ability to train and empower team members to understand the importance in vision science as well as the finest optical technology that help our patients thrive.

Key Responsibilities

• Greet and assist customers in selecting the perfect pair of eyeglasses or contact lenses
• Provide expert advice on lens options, frames, and other eyewear products
• Conduct pre-testing for eye exams and other vision tests to determine the best eyewear options for customers
• Assist customers with adjusting and fitting their eyeglasses or contact lenses
• Process customer orders and payments
• Answering multi-line phones and assisting doctors and staff in various departments.
• Keep accurate records of customer information and transactions
• Stay up-to-date on new products and trends in the eyewear industry
• Maintain a clean and organized work area
• Collaborate with the rest of the team to achieve goals

Qualifications

• Ability to communicate effectively with customers and team members
• Experience working as an Optician or in a similar role and/or passion to learn
• Strong customer service skills to the highest professional standard
• Active listening skills
• Great attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work well under pressure
• Knowledge of eyewear products and services

Reports to

Managing/Supervising Optometrist

We offer a Competitive salary and Benefits package (401K, Health insurance, PTO), as well as opportunities for growth and advancement within the company for eligible employees.

An optician is a professional who helps fit and dispense eyeglasses and contact lenses to customers, based on prescriptions written by optometrists or ophthalmologists. They may also assist customers in choosing frames and lens options and make any necessary adjustments to ensure a proper fit. Opticians may also be responsible for maintaining inventory and ordering supplies. In some cases, they may also perform basic vision tests and assist in the management and training of contact lens patients.