OpticianOptometric Assistant

San Diego; Lemon Grove (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401K

PTO

Opportunities for growth

Job summary

A prominent optical facility in Lemon Grove is seeking a motivated Optician to provide exceptional customer service and advice on eyewear products. This role involves assisting customers with selecting eyeglasses, conducting pre-testing for eye exams, and maintaining a clean work area. The ideal candidate will have strong communication skills and a passion for eyewear. We offer a competitive salary and benefits package, along with opportunities for growth within the company.

Qualifications

• Experience working as an Optician or in a similar role.
• Knowledge of eyewear products and services.
• Ability to work well under pressure.

Responsibilities

• Assist customers in selecting eyeglasses or contact lenses.
• Provide expert advice on lens options and frames.
• Conduct pre-testing for eye exams.
• Process customer orders and payments.
• Collaborate with the team to achieve goals.

Skills

Effective communication

Customer service

Active listening

Attention to detail

Multitasking

Job description

Position: Optician - San Diego Optical Boutique

Job Overview:

We are seeking a motivated Optician to join our team at our world-class optical boutique! The Optician will be responsible for providing exceptional customer service and advice on eyewear products with the ability to prioritize and multi-task. This individual will be a key member in our collaborative space, working closely with our patients to ensure that they receive the highest level of service and quality eyewear. As a specialty Optometry clinic in Vision Therapy and Rehabilitation, our San Diego-based patient population we serve are loyal, extremely hardworking, and grateful for the personalized care they receive from our team of experts. As a teaching-facility, we take pride in our ability to train and empower team members to understand the importance in vision science as well as the finest optical technology that help our patients thrive.

Key Responsibilities:

Greet and assist customers in selecting the perfect pair of eyeglasses or contact lenses

Provide expert advice on lens options, frames, and other eyewear products

Conduct pre-testing for eye exams and other vision tests to determine the best eyewear options for customers

Assist customers with adjusting and fitting their eyeglasses or contact lenses

Process customer orders and payments

Answering multi-line phones and assisting doctors and staff in various departments.

Keep accurate records of customer information and transactions

Stay up-to-date on new products and trends in the eyewear industry

Maintain a clean and organized work area

Collaborate with the rest of the team to achieve goals

Qualifications:

Ability to communicate effectively with customers and team members

Experience working as an Optician or in a similar role and/or passion to learn

Strong customer service skills to the highest professional standard

Active listening skills

Great attention to detail and organizational skills

Ability to multitask, prioritize tasks, and work well under pressure

Knowledge of eyewear products and services

Reports to: Managing/Supervising Optometrist

We offer a Competitive salary and Benefits package (401K, Health insurance, PTO), as well as opportunities for growth and advancement within the company for eligible employees. If you are passionate about eyewear and have a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity!

An optician is a professional who helps fit and dispense eyeglasses and contact lenses to customers, based on prescriptions written by optometrists or ophthalmologists. They may also assist customers in choosing frames and lens options and make any necessary adjustments to ensure a proper fit. Opticians may also be responsible for maintaining inventory and ordering supplies. In some cases, they may also perform basic vision tests and assist in the management and training of contact lens patients.