Optician -NCEENT Optical North Durham

Duke Careers; Durham (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

$5000 Commitment Bonus for qualifying

Job summary

Duke Health Integrated Practice in Durham, NC, is seeking an optician to assist patients with selecting eyewear and vision aids. The role involves analyzing prescriptions, taking facial/eye measurements, and coordinating with labs to ensure accurate orders.

Responsibilities include patient greetings, eyewear delivery, and aftercare such as adjustments and repairs. Requires a high school diploma and NC licensure; schedule is Monday–Friday days, with no weekends.

Qualifications

• One year of related experience and/or training, or equivalent education/experience.
• High school diploma or GED required; licensure by NC State Board of Opticians is required.

Responsibilities

• Greet patients with professional attitude.
• Analyze and interpret prescriptions, including prism.
• Determine facial and eye measurements to be sent to lab.
• Assist patients in selecting appropriate frames and lenses based on needs.
• Inspect eyewear to meet ANSI standards.
• Deliver eyewear and instruct on use and care.
• Provide follow-up services such as adjustments, repairs, replacements.
• Assist with inventory, lab orders, and assist in training new personnel.

Skills

Customer service

Prescription interpretation

Measurement accuracy

Teamwork

Education

High school diploma or GED

Tools

NC State Board of Opticians licensure

Job description

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Date: Sep 2, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

• $5000 Commitment Bonus for qualifying candidates!

JOB LOCATION

Clinic Name – Clinic Address

NCEENT Optical North Durham - 4102 N Roxboro St #1, Durham, NC 27704

JOB SUMMARY

Under close supervision, assist patients with selection, ordering and delivery of appropriate eyewear/vision aids and provide support related to adjustment, repair and replacement.

JOB DUTIES AND RESPONSIBILITIES

• Greet patients with professional attitude
• Analyze and interpret prescriptions, including prism
• Determine facial and eye measurements to be sent to lab.
• Assist the patient in selecting appropriate frames and lenses by assessing individual patient needs.
• Inspect eyewear so that it meets ANSI standards
• Deliver prescription eyewear/vision aids and instruct customers in use and care.
• Provide follow-up services, including eyewear adjustment, repair, and replacement.
• Assist in various business duties, including frame and lens inventory, supply, product display and maintenance.
• Send orders for corrective eyewear and other vision aids to lab or vendors daily or when needed.
• Train patients on how to remove and insert contact lenses
• May assist in training new personnel.
• Monitor and control all expenses pertaining to assigned location including; lab costs, frame purchases, and all other miscellaneous and controllable expenses.
• Assist with inventory of frames once a year
• Periodically monitor ordering and delivery or turnaround time of eyeglass orders and contact lens orders at assigned location.
• Assist patients and coworkers in troubleshooting/problem solving
• Other duties as described herein.

JOB ELIGIBILITY REQUIREMENTS

Experience

• Work requires one year of related experience and/or training; or equivalent combination of education and experience.

Degrees, Licensure, and/or Certification

• Work requries completion of High school diploma or general education degree (GED).
• Must have licensure by North Carolina State Board of Opticians

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.