Optician - Mercy Hospital Washington

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Washington (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition support

Retirement plans

Job summary

Mercy Hospital Washington is seeking an Optician to provide expert eyewear fitting, lens analysis, and compassionate patient care. You will help patients choose frames and lenses that match their prescription and lifestyle. This full-time role offers daytime shifts with occasional travel to Mercy St.

Louis to cover staffing needs. You will support the store manager with frame pricing, monthly inventory, and data entry.

Qualifications

• Superior knowledge of optics with emphasis on the fitting and sale of eyewear.
• Strong customer service skills.
• Experience with cash handling and data entry.

Responsibilities

• Use optics knowledge to fit, adjust, and sell eyewear with confidence.
• Help patients select frames and lenses that fit prescription, lifestyle, and style.
• Analyze eyewear prescriptions to ensure accuracy and satisfaction.
• Deliver a welcoming, high-quality customer experience from check-in to checkout.
• Support the store manager with frame pricing and monthly inventory counts.
• Assist with daily office operations including answering phones and data entry.
• Cover staffing coverage by assisting other Mercy office locations as needed.

Skills

Optics knowledge

Customer service

Data entry

Cash register

Education

High school diploma

Job description

Overview

Superior knowledge of optics with emphasis on the fitting and sale of eyewear. Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis. Support store manager in various projects such as frames pricing and monthly inventory counts. Assist with general office duties such as answering the phone, greeting customers, filing, entry into cash register, and data entry. Some travel to other offices to cover staffing needs may be necessary. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.

Job Description

Find your calling at Mercy!

Overview

Superior knowledge of optics with emphasis on the fitting and sale of eyewear. Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis. Support store manager in various projects such as frames pricing and monthly inventory counts. Assist with general office duties such as answering the phone, greeting customers, filing, entry into cash register, and data entry. Some travel to other offices to cover staffing needs may be necessary. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.

Position Details

Optician

Mercy Hospital Washington

Full-Time

Schedule: Days

This position offers both full-time and part-time opportunities. The primary work location will be Mercy Washington, with occasional floating to Mercy St. Louis to support additional staffing needs.

Why You’ll Love This Role

If you’re passionate about eyewear, patient care, and making someone feel confident in their glasses, this role is for you. As an Optician at Mercy Hospital Washington, you’ll combine your optical expertise with compassionate customer service—helping patients see clearly while feeling cared for. You’ll work in a supportive, mission-driven environment where your skills truly make a difference.

What You’ll Do

• Use your strong knowledge of optics to fit, adjust, and sell eyewear with confidence
• Help patients select frames and lenses that match their prescription, lifestyle, and style
• Analyze and interpret eyewear prescriptions to ensure accuracy and satisfaction
• Deliver a welcoming, high-quality customer experience from check-in to checkout
• Support the store manager with projects such as frame pricing and monthly inventory counts
• Assist with daily office operations, including answering phones, greeting patients, filing, cash register transactions, and data entry
• Step in to support other office locations as needed to help with staffing coverage

What We’re Looking For

Education

• High school diploma or equivalent (required)

Experience

• At least one year of optician experience

Working at Mercy

At Mercy, we believe in caring for others with compassion, dignity, and excellence. Every interaction matters—and you’ll play an important role in delivering care that aligns with Mercy’s mission, values, and service standards.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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