Optician - Mercy Hospital Washington

Mercy; Washington (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Hospital Washington seeks an Optician to provide eyewear fitting, prescription analysis, and patient-focused service in a full-time setting. You will fit and sell eyewear, help patients choose frames and lenses, and ensure accurate prescriptions while delivering an exceptional customer experience.

The role involves supporting store operations, pricing projects, and occasional staffing coverage across Mercy locations. A high school diploma and 1+ year of optician experience are required.

Qualifications

• Strong optics knowledge and customer service skills are required.
• Ability to analyze eyewear prescriptions and ensure accuracy.
• Experience fitting and selling eyewear to match prescriptions and lifestyle.

Responsibilities

• Fit, adjust, and sell eyewear with confidence.
• Help patients select frames and lenses to match prescription, lifestyle and style.
• Analyze eyewear prescriptions for accuracy and satisfaction.
• Deliver a welcoming, high-quality customer experience from check-in to checkout.
• Support the store manager with frame pricing and monthly inventory counts.
• Assist with daily office operations, including phones, greeting patients, filing, and data entry.
• Step in to support other office locations as needed.

Skills

Optics knowledge

Customer service

Prescription analysis

Eyewear fitting

Education

High school diploma

Job description

Find your calling at Mercy!

Overview Superior knowledge of optics with emphasis on the fitting and sale of eyewear. Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis. Support store manager in various projects such as frames pricing and monthly inventory counts. Assist with general office duties such as answering the phone, greeting customers, filing, entry into cash register, and data entry. Some travel to other offices to cover staffing needs may be necessary. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.

Position Details:

Optician

Mercy Hospital Washington Full-Time

Schedule: Days

This position offers both full-time and part-time opportunities. The primary work location will be Mercy Washington, with occasional floating to Mercy St. Louis to support additional staffing needs.

Why You’ll Love This Role

If you’re passionate about eyewear, patient care, and making someone feel confident in their glasses, this role is for you. As an Optician at Mercy Hospital Washington, you’ll combine your optical expertise with compassionate customer service—helping patients see clearly while feeling cared for. You’ll work in a supportive, mission-driven environment where your skills truly make a difference.

What You’ll Do

• Use your strong knowledge of optics to fit, adjust, and sell eyewear with confidence
• Help patients select frames and lenses that match their prescription, lifestyle, and style
• Analyze and interpret eyewear prescriptions to ensure accuracy and satisfaction
• Deliver a welcoming, high-quality customer experience from check-in to checkout
• Support the store manager with projects such as frame pricing and monthly inventory counts
• Assist with daily office operations, including answering phones, greeting patients, filing, cash register transactions, and data entry
• Step in to support other office locations as needed to help with staffing coverage

What We’re Looking For

Education

• High school diploma or equivalent (required)

Experience

• At least one year of optician experience

Working at Mercy

At Mercy, we believe in caring for others with compassion, dignity, and excellence. Every interaction matters—and you’ll play an important role in delivering care that aligns with Mercy’s mission, values, and service standards.

Why Mercy?

From day one, Mercy offers outstanding benefits.

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): optician, eye care, dispensing optician, optical technician, optical