Optician

CUSTOM EYES OPTOMETRY; Costa Mesa (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

IRA matching

Employee discounts

Health insurance

Paid time off

Dental insurance

Profit sharing

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

CUSTOM EYES OPTOMETRY in Costa Mesa, CA seeks an experienced Optician to guide patients in selecting eyewear, take facial measurements, and explain products, pricing, and insurance, while ensuring HIPAA compliance.

The ideal candidate will have strong customer service, excellent communication, and a solid understanding of the ophthalmic lab processes, with a friendly team-oriented approach to patient care. This role offers a supportive work environment and opportunities for career advancement.

Qualifications

• Previous optician experience is required.
• Strong communication and interpersonal skills are essential.
• Solid understanding of HIPAA regulations and confidentiality.
• Excellent customer service and a positive, professional attitude.

Responsibilities

• Meet and talk with patients to learn eyewear needs.
• Suggest frames and assist patients in selecting options.
• Take facial measurements for proper frame fit.
• Prepare orders for the ophthalmic lab.
• Explain pricing, insurance, and payment options.
• Adhere to HIPAA and confidentiality regulations.
• Collaborate with the team to provide great patient care.
• Handle routine office duties including scheduling, insurance authorizations, and inventory.

Skills

Optician experience

Customer service

Communication skills

Interpersonal skills

HIPAA knowledge

Professional attitude

Job description

Benefits

• IRA matching
• Employee discounts
• Health insurance
• Paid time off
• Dental insurance
• Profit sharing
• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking an Optician to join our team! As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPPA and confidentiality regulations closely. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office.

Responsibilities

• Meet and talk with patients to learn their needs for eyewear
• Make suggestions on frames, and assist patients in choosing the best option for them
• Take facial measurements to ensure a perfect frame fit
• Prepare specific orders for the ophthalmic lab
• Explain pricing, insurance, and payment options to the patient thoroughly
• Operate under all HIPPA and confidentiality regulations
• Work with a friendly, excellent team where we all connect with our patients well and serve them with great care
• The position also includes all office duties including appointment scheduling, insurance authorizations, inventory control, pre-testing, etc.

Qualifications

• Previous optician experience required
• Strong communication and interpersonal skills
• Strong understanding of HIPPA
• Strong customer service skills
• Ideal candidate must possess a positive, professional attitude with outstanding communication and efficiency skills. Friendliness is a must.