Optician

Midwest-Eye-Consultants; Columbus (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k

Paid holidays

PTO

Certification program

Job summary

Midwest Eye Consultants in Columbus, IN, is seeking an Optician to educate patients on lens technology, assist with eyewear selection, and manage insurance co-pays and lab orders. The role blends fashion with medical care, offering a full benefits package and opportunities for certification-based wage increases.

You will maintain displays, handle inventory, and provide exceptional customer service in a professional medical office environment.

Qualifications

• Previous medical experience in a fast-paced medical environment is a bonus.
• High-level customer service and patient care is a must.
• Equal Opportunity Employer; review Know Your Rights notice.

Responsibilities

• Assist patients in selecting spectacles and educate on lens options.
• Calculate insurance co-pays based on eligibility.
• Enter orders accurately and monitor daily status for timely delivery.
• Notify patients and schedule dispensing for orders.
• Follow up with patients on adaptation to eyewear and contacts.
• Perform spectacle adjustments and repairs for eyewear.
• Troubleshoot eyewear concerns and educate on care.
• Maintain inventory and displays of optical merchandise.
• Monitor patient flow and communicate delays to departments.
• Perform additional duties as directed by the doctor.

Skills

Customer service

Communication

Administrative skills

Insurance billing

Optical knowledge

Job description

We are Hiring at Midwest Eye Consultants - Columbus Central!

Are you passionate about style and providing exceptional patient experiences? Join our team at Midwest Eye Consultants as an Optician! As an integral part of our team, you'll educate patients on the latest lens technology to optimize their vision while also honoring their personal style and curating an enjoyable shopping experience while they select their eyewear. This position allows you to utilize your administrative skills in calculating insurance co-pays and managing optical lab orders, while also showcasing your creative talents in maintaining our optical merchandise displays. If you're looking for a way to blend your love of fashion and style with your passion for helping people, we want to hear from you!

POSITION SUMMARY: An optician is an eye care professional that counsels' patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that fosters long-lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co-pays, reviewing insurance eligibility, and preparing work orders for the optical lab.

WHAT WE OFFER:

Starting wage of $16.00 (based on knowledge, skills and experience)

6.5 paid holidays per year

Approximately 10 days of PTO within first year

Full slate of benefits to include health, dental, vision, and 401k

Growth and wage increase through company paid certification program

ESSENTIAL RESPONSIBILITIES:

Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.

Calculate insurance co-pay based on insurance eligibility.

Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.

Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.

Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.

Perform spectacle adjustments and repairs when necessary.

Troubleshoot patientconcerns with eyewear when necessary.

Educate patients on the care of prescribed eyewear.

Maintain inventory pertaining to all aspects ofthe optical retail area, including lab supplies. Report inventory as required.

Maintain displays of optical merchandise.

Monitor patient flow throughout appointment, properly communicating delays to other departments.

Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Work Environment: Professional medical office environment.

Qualifications

Experience

Preferred

Previous medical experience in a fast-paced medical environment is a bonus!

High-level customer service and patient care is a must!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.