Optician: Customized Eyewear & Patient Care Expert

Elevate Eye Care; Iowa City (IA); On-site; USD 25,000 - 28,000; Full time

Job summary

Elevate Eye Care in Iowa City is seeking a skilled Optician to join our clinic. You will guide patients through frame selection, discuss lens options and coatings, and customize eyewear to enhance comfort and vision.

Collaborating with optometrists and staff, you’ll ensure accurate prescriptions, precise fittings, and a high level of patient satisfaction. This full-time role emphasizes teamwork and exceptional customer care.

Qualifications

• High school diploma or equivalent.
• Exceptional interpersonal and communication skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Provide personalized eyewear consultations, considering patients' style preferences, facial features, and lifestyle.
• Guide patients in selecting frames that complement their individual needs and preferences.
• Educate patients on lens options, coatings, and enhancements, ensuring they make informed decisions about their eyewear.
• Collaborate with optometrists to align lens recommendations with patient prescriptions and visual needs.
• Conduct frame adjustments to ensure optimal comfort and fit.
• Perform minor repairs and adjustments, contributing to customer satisfaction and loyalty.
• Assist patients in placing orders for eyewear, including lenses and frames.
• Collaborate with the team to manage inventory, ensuring a well-stocked selection of frames and lenses.
• Provide support for contact lens fittings and instructions, coordinating with optometrists for seamless integration into patient care plans.
• Cultivate a positive and customer-friendly atmosphere, ensuring a high level of satisfaction among patients.
• Address patient concerns with empathy and professionalism, contributing to a positive overall experience.

Skills

Customer service

Communication

Detail-oriented

Teamwork

Education

High school diploma or equivalent

Tools

Eyewear fitting experience

Job description

Elevate Eye Care in Iowa City is seeking a skilled Optician to join our clinic. You will guide patients through frame selection, discuss lens options and coatings, and customize eyewear to enhance comfort and vision.

Collaborating with optometrists and staff, you’ll ensure accurate prescriptions, precise fittings, and a high level of patient satisfaction. This full-time role emphasizes teamwork and exceptional customer care.