Optician Apprentice (NL)

UNAVAILABLE; Pasco (WA); On-site; USD 28,000 - 33,000; Part time

Job summary

The Optician position in Pasco, WA supports patients with eyeglass and contact lens prescriptions, focusing on accuracy and customer care.

As an Apprentice, you will learn lens fitting, order processing, frame selection, and basic repairs while guiding patients through eyewear choices and insurance workflows.

Strong attention to detail and bilingual communication (English/Spanish) are valued, with a starting hourly wage of $20.04 to $23.55 DOE and opportunities to advance based on experience.

Qualifications

• Basic mathematical ability typical of a high school program.
• Knowledge of contact lens fitting and eyeglass ordering, adjustment, and repair.
• Familiarity with eye care appointment types and scheduling.

Responsibilities

• Fills prescriptions for patients based on eye care consultation.
• Consults with patients to determine a patient’s current lens prescription.
• Recommends specific lenses, lens coatings, and frames for patients.
• Assists patients with frame selection.
• Measures a patient’s bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines.
• Prepares work orders and instructions for lenses and eyeglass production.
• Verifies finished lenses match to specifications.
• Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames.
• Instructs clients in adapting to, wearing, and caring for eyeglasses.
• Sells contact lenses. Assists patient in insertion and removal of contact lens classes.
• Repairs damaged frames, lens edges and coatings.
• Selects and orders frames for display and maintain proper inventory counts monthly.
• Computes amount of sale and collects payment for services. Enter V-code on hardware purchases to bill to insurance and/or self-pay patients.
• Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols.
• Generate weekly reports including order status, inventory, pending invoices, and lenses sold.
• Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers.
• Assists and provides instructions and training to co-workers in the department.
• Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure.
• Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen.
• Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols.
• Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses.
• Assembly and mounting of lenses into frames.
• Other duties as assigned.
• Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.

Skills

Basic math

Bilingual English/Spanish

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

The Optician is responsible for assisting patients with ophthalmic eyeglass and contact lens prescriptions.

Optocian Apprentice salary range: $20.04-$23.55 DOE with ability to go higher for highly experienced candidates.

Responsibilities

• Fills prescriptions for patients based on eye care consultation.
• Consults with patients to determine a patient’s current lens prescription.
• Recommends specific lenses, lens coatings, and frames for patients.
• Assists patients with frame selection.
• Measures a patient’s bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines.
• Prepares work orders and instructions for lenses and eyeglass production.
• Verifies finished lenses match to specifications.
• Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames.
• Instructs clients in adapting to, wearing, and caring for eyeglasses.
• Sells contact lenses. Assists patient in insertion and removal of contact lens classes
• Repairs damaged frames, lens edges and coatings.
• Selects and orders frames for display and maintain proper inventory counts monthly
• Computes amount of sale and collects payment for services. Enter V-code on hardware purchases to bill to insurance and/or self-pay patients.
• Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols.
• Generate weekly reports including order status, inventory, pending invoices, and lenses sold.
• Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers.
• Assists and provides instructions and training to co-workers in the department.
• Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure.
• Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen.
• Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols.
• Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses.
• Assembly and mounting of lenses into frames.
• Other duties as assigned.
• Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.

Qualifications

Professional and Technical Knowledge:

• Possesses basic level of mathematical knowledge typically acquired through completion of a high school program.
• Ability to obtain knowledge of contact lens fitting and eyeglass ordering, adjustment, and repair.
• Ability to obtain knowledge of eye care appointment types and scheduling.

Technical Skills:

• Working knowledge of computer terminals, computer software, calculator and telephone.
• Ability to prepare basic correspondence and simple reports in Microsoft Word or Excel.
• Ability to work on projects in a group setting and individually.

Communication Skills:

• Ability to effectively present information and respond to questions from clients and the general public.
• Proficiency in speaking, reading, and translating both English and Spanish.
• Ability to resolve and document clinical issues, complaints, and unexpected incidents.
• Ability to communicate clearly with vendors, manufactures, and insurance companies.